Director, Elevated Client Services

Job Purpose Director, Elevated Client Services is a strategic leadership role responsible for overseeing client-facing operations, ensuring client satisfaction, and driving the execution of client strategies. This role serves as a key point of escalation and leads a team dedicated to delivering exceptional service and operational excellence. Responsibilities - Client Relationship Management - Serve as the senior point of contact for key client relationships. - Ensure high levels of client satisfaction through proactive engagement and issue resolution. - Opportunity to shape a premium, differentiated service model in a leading mortgage technology partnership...