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Area Manager - Appliances Job

Hafele India Private Limited · Delhi, Delhi, IN

Operations ManagementExternal listingfull-timeRecently

About The Role

KEY PURPOSE OF THE JOB (POSITION SUMMARY) To handle Appliances business in the assigned region and drive sales to meet the sales target. KEY RESULT AREAS Ensure quality of sales and display Appointment of Dealers in non- represented areas Secondary Sales Management Increase Nagold and ICONIC Brand Visibility through Branding /Signage and Displays Below listed are the tasks and responsibilities specific to your position. STRATEGIC Ensure quality of sales and display Appointment of Dealers in non- represented areas Secondary Sales Management Increase Nagold and ICONIC Brand Visibility through Branding /Signage and Displays OPERATIONAL BUSINESS DEVELOPMENT: To manage Key accounts personally and establish long standing relationships with Key Dealers, Franchisee, Gallery partners and professionals like architects, Interior Designers, Contactors in the region. To keep track of any potential ICONIC and Nagold Gallery partners and pass on the information to the respective areas. CHANNEL MANAGEMENT: To conduct Dealer Competency Mapping in terms of Financial position, reach and business Growth. To periodically monitor performance of Dealers and Key partners. To update the customers about all new product releases of the company as soon as they are released. To ensure the customer is regularly trained about the product portfolio SOLUTION TO CUSTOMER QUERY: To ensure that all customer complaints are immediately handled by the Sales/Technical Team. OPERATIONAL Cont.. DEVELOPMENTAL OPERATING NETWORK INTERNAL RELATIONSHIPS <S.No> DEPARTMENT PURPOSE OF THE INTERACTION 1 Order Processing For orders related issues. 2 Marketing Promotions, Launches, Catalogues and New Product Information 3 Product Management For DP/MRP, new products 4 Accounts For collections 5 Franchisee Operations/D&I For set up and management of Franchisees EXTERNAL RELATIONSHIPS <S.No>. ENTITY PURPOSE OF THE INTERACTION 1 Channel Partners/ End customers/ Key accounts Relationship management ROLE REQUIREMENT 1 ESSENTIAL QUALIFICATION BE + MBA 2 PREFERRED QUALIFICATION BE + MBA 3 CERTIFICATIONS ( IF ANY) 4 EXPERIENCE 4-5 years 5 AGE Below 30 years 6 ADDITIONAL SKILLS: Effective Communication skills Multi- tasking skills Resource Management skills Result oriented COMPETENCIES Strategic Execution Coaching Putting Customer First Relationship Building Future Readiness Emotional Resilience Team Spirit Business Acumen Openness and Inclusion Channel Management ANALYTICAL SKILLS NEGOTIATION SKILLS MARKET INTELLIGENCE & ANALYSIS: (added Customers) PRODUCT & SYSTEM KNOWLEDGE RELATIONSHIP MANAGEMENT

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