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Sr Manager, End User Svcs
gd-ots · St Petersburg, FL, US
About The Role
Oversee enterprise Service Desk operations | ITSM system administration, analytics & reporting | technician management | and software/hardware asset management. Leads EUS process improvements | manages CSAT feedback programs | drives EUS enterprise project strategy, planning and delivery requiring strong technical project management experience. Collaborates with vendors, network, infrastructure, and application teams.
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