UK - People Coordinator

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The Position

We are looking for a People Coordinator to support the successful day-to-day operations and contribute to the growth of one of our client accounts. This role is key to delivering a seamless employee experience, keeping our people operations running smoothly, and helping build a culture where everyone feels valued and supported.

Travel Required: Occasional travel to client sites or medical appointments may be required.

Salary:£28,000 per year (depending on experience)

Key Responsibilities

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• Support HR operations for a workforce of 2000 workers across multiple client sites.
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• Prepare regular HR reports on headcount, turnover, absenteeism, and compliance for management review.
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• Collaborate with Payroll, Recruitment, and Compliance teams to ensure seamless employee lifecycle management.
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• Manage parental leave processes, including maternity, paternity, and shared parental leave, ensuring timely communication and accurate form processing
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• Conduct risk assessments where appropriate, including for expectant mothers and employees returning to work following illness or injury.
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• Liaise with the Payroll Team regarding leave eligibility, statutory entitlements (e.g., SMP, SSP), and antenatal appointment pay
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• Handle post-maternity leave arrangements, including holiday management and reintegration plans
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• Maintain and regularly update trackers for maternity/paternity, light duties, accidents, and sicknesses
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• Oversee light-duty accommodations: conduct meetings with employees and clients to agree on reasonable adjustments and ensure implementation
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• Manage short-term sickness cases: process sick notes, check SSP eligibility, issue SSP1 forms where applicable, and keep internal systems updated
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• Manage long-term sickness cases: conduct welfare meetings, make referrals to occupational health providers, and liaise with GPs or specialists as needed
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• Maintain accident records and follow up on necessary reports and meetings
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• Support continuous improvement efforts related to employee well-being and workplace safety
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• Communicate with both clients and employees daily via phone and email, ensuring clear, timely, and professional support
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• Assist in preparing HR reports, audits, and compliance checks
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• Ensure accurate record-keeping in line with data protection and labour laws
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• Support diversity, equity, and inclusion initiatives, including mental health first aid

A successful candidate will have

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• A relevant HR qualification (e.g. CIPD Level 3 or above)
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• A minimum of 2 years of proven experience in HR administration or employee relations, ideally with a focus on absence or case management
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• Familiarity with HRIS systems (ideally BambooHR) and Google Workspace tools (Sheets, Docs, Slides)
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• Strong communication skills, both written and verbal
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• Excellent interpersonal skills and ability to build rapport with employees, clients, and external providers
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• The ability to quickly adapt to changing priorities and multitask effectively
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• A detail-oriented and problem-solving mindset, especially when working under pressure
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• A proactive approach to employee support and case resolution
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• Strong organisational skills and experience using trackers, systems, and documentation tools