RPA Developer - Project Manager

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.

We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.

We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?

This role sits at the heart of Keyloop’s mission to deliver exceptional client experiences

through efficient, scalable, and future-ready internal processes. You will work across

teams to analyse, design, and enhance the way Keyloop configures and delivers its

products to automotive retailers — from standardised set-ups to client-specific

requirements. Leveraging your analytical skills and process mindset, you’ll help identify

opportunities to streamline workflows, capture and share knowledge, and introduce

automation that supports both operational excellence and continuous improvement.

Key Responsibilities

• Partner with subject matter experts, delivery teams, and product specialists to map
• and optimise configuration processes for Keyloop’s product suite.

• Structure standard and client-specific configuration requirements in a way that

supports repeatability and scalability.

• Contribute to the design and population of a centralised knowledge base, ensuring

analyst expertise is captured and accessible.

• Identify opportunities to apply AI, RPA, and other automation tools to improve

• knowledge access, quality control, scheduling, and workload management. Advise on
• technology selection, implementation strategies, and change management for such
• transformation initiatives.

• Collaborate with technology teams to ensure process enhancements are practical,

measurable, and aligned with business priorities.

• Support the creation of user stories, process flows, and acceptance criteria for

improvements in tooling, workflows, and knowledge management.

• Analyse operational data from completed jobs to generate insights and recommend

refinements for ongoing process improvement.

• Assist in UAT planning and execution, ensuring solutions meet agreed specifications

and deliver value.

• Monitor and report on project progress, risks, and issues, escalating where necessary.

Skills & Experience

Essential

• 6+ years’ experience as a Business Analyst / Project Manager in a technology, SaaS, or

automotive-related environment.

• Strong communication and analytical skills, able to elicit current ways of working and

translate into different technology-supported ways of working.

• Exposure to automation technologies (AI, RPA, workflow orchestration).
• Demonstrated critical thinking and structured problem-solving skills, with the ability

• to assess complex, multi-system workflows, identify root causes, and evaluate solution
• options that balance operational efficiency, scalability, and user experience.

• Experience applying Lean, Six Sigma, or other continuous improvement

• methodologies to streamline processes, reduce variation, and embed a culture of
• measurable, data-driven improvement.

Desirable

• Familiarity with data integration, APIs, and workflow automation.
• Experience with tools such as Jira, Confluence, Visio, or Lucidchart.
• Experience working in Agile/Scrum delivery environments.

Key Attributes

Customer-focused mindset with a passion for improving user experience.

• Collaborative and adaptable, able to work across diverse teams and time zones.
• Detail-oriented but able to see the bigger picture.