Commercial Excellence Manager

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

Career development with an international company where you can grow the career you dream of .

A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including PediaSure, Ensure, Glucerna – to help get the nutrients they need to live their healthiest life.

Reporting to the General Manager, ANZ, the main function of the role is to drive the Commercial Excellence processes across channel (Ethical , Retail, NZ, 3P (Contract sales force) and Export) and supporting systems to optimise sales force efficiency and effectiveness activities across brands to achieve current and future ANI ANZ business goals.

Core Job Responsibilities

Define the Abbott ANI ANZ Commercial Excellence Principles, develop guiding principles for each of the Sales Force Effectiveness enablers, and associated learning support.

Drive field force effectiveness for ethical and retail sales organization and efficiency via key levers such as KPIs, review process standardisation, incentive processes, analytics, field force data and dashboards, ethical/field force automation, field force size, deployment and customer targeting. Build capability through the development of a competency framework and operationalise for sustained performance.

Coach and support the sales managers to increase effectiveness of field force. Engage sales managers to gain insights and develop a Sales Force Excellence mindset whilst maintaining a strong performance culture throughout ANZ ANI across the channels

Design and deploy integrated analytics and dashboards to draw cause and effect relationship cut across Sales Force Effectiveness (SFE), SFA system , Marketing, Market Insights, Customer Relationship Management – Ethical , Retail, NZ ,3P (contract sales force) and Export.

Design, Deploy incentive scheme and run awards/recognition program

Owns RTM for ethical and retail sales organization

Design and Deploy Capability building framework, roadmap and execution plan for sales organization across the channels

Drive and Lead business enabler projects for organization

Supervisory/Management Responsibilities

Reporting Line - MIS analyst and Training

Knowledge / Education Required

• A Tertiary degree in Business or related field
• Qualifications in the areas of Healthcare or Science – highly desirable
• Knows ANZ Route to market for Ethical and Retail channel
• Expertise in Excel , Word document , Presentations and analytical tools

Experience Required

• A background in FMCG, healthcare or a life science discipline within a sales role will be advantageous
• Extensive experience in a sales leadership focusing on field force effectiveness in a global organisation.
• Experience in coaching and developing successful team
• Experience as SFE , Commercial Excellence lead, analytics, SFE (Pharma/Nutrition) – desirable
• Strong numerical and analytical skills
• Proven establishment & execution of a sophisticated, value-adding sales operations function in a small-medium business
• A proven track record of being a results-driven leader, with a knack for complex & creative problem solving
• The ability to collaborate cross-functionally to align in a strategic direction.

Influencing Skills

• Communication skills
• The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY

Sales Support & Administration

DIVISION

ANI International Nutrition

LOCATION

Australia > Macquarie Park : 299 Lane Cove Road

ADDITIONAL LOCATIONS

WORK SHIFT

Standard

TRAVEL

Yes, 10 % of the Time

MEDICAL SURVEILLANCE

Not Applicable

SIGNIFICANT WORK ACTIVITIES

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

About Us

​Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.

The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges.

We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.

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