North Africa MTT Lead - Egypt & Levant

Job purpose The North Africa MTT – Area manager Egypt and Levant is based in Cairo and will serve as a crucial link between the North Africa Branch and Dubai Head Quarters and local sales teams in assigned countries, providing expert technical knowledge on Bridgestone products and technical leadership. Reporting to the North Africa Branch MTT Manager, this role will enhance product understanding, support sales efforts, ensure customer satisfaction across diverse markets, ensures compliance with local regulations and embodying Bridgestone's commitment to "Serving Society with Superior Quality” with branch team. Main Responsibilities Technical Product Support (Commercial & Consumer) RACI Main accountabilities: Follow up on tire tests for new products and prototypes Gather and analyze competitor tire information Develop and maintain Product Power Index Provide after-sales monitoring support Accountable / Responsible Market Research and Analysis (Commercial & Consumer) Main accountabilities: Conduct operating condition surveys and scrap tire analysis Perform Market Service condition Index (MSI) surveys Collect and analyze Voice of Customer (VOC) data Execute count surveys to assess market presence Accountable / Responsible Sales support (Commercial & Consumer) Main accountabilities: Provide product and claim handling training and technical seminars to local branch teams, distributor partners and fleet team Daily support to sales team Provide fleet approach and sales promotion with sales team Develop strong relationships with fleet customers, distributors and technical stakeholders Accountable / Responsible Area quality management (Commercial & Consumer) Main accountabilities: Local claim handling Claim data analysis Quality Concern Information and PL report Spec suitability judgment Responsible / Accountable OE distributor approach (Commercial & Consumer) Main accountabilities: Local OEM distributor approach Consult Standard & Regulation activities Main accountabilities: Local regulation monitor and negotiation with authority Local tire certification arrangement Accountable Education Main accountabilities: Provide and coach technical knowledges like how to summarize report and how to involve related team proactively as a Manager Accountable Countries in responsibility Based in Cairo Primary : Egypt and Levant Region – Egypt, Jordan, Libya, Lebanon, Iraq, PNA Secondary : PAF region – Pakistan, Afghanistan Experience and Qualifications Education Bachelor's Degree in Mechanical Engineering, Automotive Engineering or a related Engineering discipline Additional technical certifications are considered an advantage Language Skills Fluent English spoken and written Fluent Arabic Speaker Optional: French Experience Minimum 5–7 years of experience in the tire or automotive industry within technical segment Proven track record in account management and technical sales Experience in data analysis and presentation of technical information with proficiency in MS Office (especially Excel and PowerPoint) and Power BI, Tableau or else Experience in technical support, product engineering, quality management, or field engineering Previous regional or multi-country responsibility is preferred Experience working closely with commercial and sales organizations Technical Skills Strong technical knowledge of Commercial and Consumer tire products Experience in product performance analysis and tire testing Knowledge of claim handling and quality management processes Market intelligence and competitor benchmarking experience Advanced Microsoft Office (especially Excel and PowerPoint) and Power BI, Tableau or else skills Strong presentation and technical training skills Soft / Behavioral Skills Strong leadership and coaching capabilities Excellent stakeholder management and communication skills Customer-focused with strong commercial awareness Analytical thinker with structured problem-solving skills Ability to manage multiple countries and priorities simultaneously Highly collaborative and able to work effectively across cross-functional and multicultural teams Self-motivated with excellent planning and organizational skills Familiarity with both Egypt and Levant markets is highly desirable Required capabilities Collaborative and supportive mindset with strong teamwork skills Adaptable to different cultural contexts, demonstrating respect for diverse business practices across Egypt and Levant regions Ability to prioritize, plan, and organize effectively in a dynamic environment Self-motivated with the ability to work autonomously while maintaining strong communication with colleagues and key stakeholders Agile learner, able to quickly adapt to and utilize new software and technologies Eager to travel and work directly with customers in diverse field environments Strategic thinker who focuses on benefits rather than features/methods when approaching solutions Strong coordination skills, adept at managing cross-functional relationships Excellent analytical skills with a focus on deriving actionable insights Proactive problem-solver with a customer-centric approach Proven ability to train and coach others, contributing to team growth and development Commitment to continuous personal and professional growth aligned with Bridgestone's value Key Performance Indicators Performance will be evaluated based on project-specific goals, including but not limited to: Quality of market intelligence gathered and analyzed for diverse market conditions Improvement in product performance and customer satisfaction metrics across all assigned markets Effectiveness of technical support provided to sales teams in Egypt and Levant regions