About The Role

Purpose of the Job The SAP Program Director serves as the primary architect of execution for the organization’s most complex SAP and IT transformations. This role is not merely oversight; it is the accountable delivery engine that bridges high-level business strategy with technical implementation. The Director is responsible for orchestrating the entire program lifecycle—from Value Discovery to Sustainable Operations—using a hybrid of PMP/Agile and SAP Activate methodologies. They must ensure that every technical decision (e.g., "Clean Core" vs. Customization) is weighed against the program’s budget, timeline, and long-term TCO (Total Cost of Ownership). Job Description Customer: Executive SteerCo Leadership: Chair program boards, translating complex technical risks (e.g., code conflicts, data gaps) into business-impact narratives for C-suite decision-making. Benefit Realization: Define and track KPIs (e.g., 30% operational efficiency gain) to prove the ROI of SAP investments post-go-live. People: Manage a diverse team of functional leads, ABAP developers, and third-party SIs, ensuring no "bottlenecks" in the Realize phase. Ensure robust knowledge transfer from consultants to internal teams to build long-term self-sufficiency. Operations: Direct the program through SAP Activate Phases: Lead Fit-to-Standard workshops to minimize custom code. Oversee Sprint-based builds and rigorous testing cycles (Unit, SIT, UAT). Own the Data Migration approach (ETL strategy, cleansing, and validation) and the Master Cutover Plan, including Go/No-Go criteria and rollback protocols. Oversee SAP BTP (Business Technology Platform) and Integration Suite to ensure secure connectivity between SAP and external digital channels like WhatsApp Business API. Implement a formal Change Request Management (ChaRM) process to prevent "Scope Creep" from impacting the critical path. Financial: Manage multi-year budgets, focusing on vendor contract performance and milestone-based payments to ensure financial accountability. Proactively manage the "Program Risk Register," maintaining adequate financial buffers for technical unforeseen. Job Requirements - Experience and Education Education Bachelor’s or Master’s degree in Information Technology, Computer Science, Business Administration, or related field. SAP certifications (e.g., S/4HANA, Solution Architect, or COE leadership credentials) are highly desirable. PMP or PRINCE2 (Expert-level PM methodology). Professional Experience PM Experience: 12–15 years of proven IT Project Management experience, with a focus on delivering multi-stream, complex programs. SAP Experience: 8+ years specifically leading SAP Programs, including at least two full-lifecycle S/4HANA transformations (Greenfield or Brownfield). Functional Breadth: Deep knowledge of the integration points between core modules: FICO, MM, SD, PP, and SuccessFactors Leadership Behaviors Building Outstanding Teams Setting a clear direction Simplification Collaborate & break silos Execution & Accountability Growth mindset Innovation Inclusion External focus Skills