Bilingual Receptionist (Full Time)

🚀 Join A&C Plastics, a leader in the plastics industry for over 50 years! We’re Hiring a bilingual (English/Spanish) Front-Office Receptionist /Customer Service Associate!

Are you the kind of person who makes everyone feel welcome the second they walk in or call? Do you thrive in a fast-paced environment, stay organized under pressure, and enjoy juggling a variety of tasks? If you’ve got a polished presence and a heart for service, we want you on our team!

Position Details

• 📍 Location: Houston, TX (100% onsite; no remote work)
• ⏰ Hours : Monday – Friday, 7:30 AM – 5:15 PM

What You’ll Do

• ✔ Greet visitors, customers, and vendors with a warm and professional attitude
• ✔ Answer multiple phone lines and direct calls quickly and cheerfully
• ✔ Keep the lobby, showroom, and sample areas clean and organized
• ✔ Confirm customer orders and send out order confirmations
• ✔ Notify customers when their orders are ready for pickup
• ✔ Process payments (credit card, check, and cash)
• ✔ Provide order status updates and work closely with the warehouse team
• ✔ Distribute mail, ship samples, and mail out giveaways
• ✔ Help with monthly thank-you cards and goodie bags
• ✔ Support the sales team, customer service manager, and company president
• ✔ Jump in wherever needed – we’re all hands on deck around here!

What You Bring

• ✅ Fluent in English & Spanish – this is a MUST!
• ✅ At least 2+ years of Customer Service or Receptionist experience (or equivalent)
• ✅ Polished, professional, and personable
• ✅ Detail-obsessed and super organized
• ✅ Confident using Microsoft Outlook, Word, Excel & PowerPoint
• ✅ Excellent verbal and written communication
• ✅ Able to multi-task like a pro and stay calm under pressure
• ✅ A team player with a "no task is too small" mindset
• ✅ Comfortable working on a PC
• ✅ Non-smoker
• 💪 Willing to lift boxes, sweep the floor, or run a last-minute errand if that’s what the day needs

Perks & Benefits

• 🎉 Paid Time Off & Holiday Pay : After 90-day probationary period
• 🤒 Paid Sick Days : 5 days per year
• 💪 Company Gym Access : M-F, 4:30 AM - 8 PM
• 💰 401K Plan: With up to 4% Employer Match
• 💸 Profit-Sharing Program: Get rewarded for the team's success
• 🏥 Health, Dental, & Vision Insurance: Stay healthy, stay happy
• 🐾 Pet Insurance – Optional coverage available to help care for your furry family members
• 🛡️ Long-Term Disability & Company-Paid Life Insurance: Offered for peace of mind
• 📦 Employee Purchase Discounts: On the products you help make awesome
• 🚀 Career Growth – We Love to Promote from Within!
• ❤️ 5 Paid Days for Volunteering – After one year of service, get paid 5 days each year to give back to your favorite charity or non-profit
• 🍽️ Fun & Friendly Culture – When we crush our goals, we celebrate together with monthly catered lunches and plenty of recognition!
• 🧠 Employee Assistance Program – Access counseling, legal ad vice, and more through our free Employee Assistance Program (EAP)
• 🤝 Work Buddy Program – Paired with a veteran teammate for support, lunch check-ins, and a happy hour in your first 90 days
• 📈 Leadership Mentorship – New managers are matched with veteran leaders for a full year of coaching and support

🚨 Please Note

A background check and drug screening are required for all new hires.