working student - End User Services (m/w/d)

Assisted with the installation, configuration, and deployment of hardware and software for employees Supported User Lifecycle Management activities, including the creation, modification, and assignment of user accounts and access permissions Assisted the Service Desk in handling IT service requests and incident resolution Analyzed and resolved day-to-day IT issues within client and workplace environments Contributed to the implementation, documentation, and continuous improvement of IT services and processes Supported IT rollouts, migration projects, and broader digital transformation initiatives Maintained technical documentation and knowledge base articles What You Can Expect Exposure to the IT environment of a global high-tech company Participation in exciting digitalization and modernization projects Collaboration with an experienced team dedicated to supporting your professional and personal development Flexible working hours that can be aligned with your academic schedule The opportunity to gain hands-on experience in End User Services, Modern Workplace solutions, and IT Service Management (ITSM)