Commercial Electric Service Manager

Titan is a leading national electrical contractor with locations in Florida, Georgia, Texas, North Carolina, Tennessee, and South Carolina. Titan maintains a strong reputation as a leading high-quality, customer-centric service provider which has resulted in strong financial growth since its inception in 2006. As a result, the company has become a trusted partner to its customers and suppliers and has established a proven track record of year-over-year growth. The company has significant opportunities to further penetrate its existing markets and expand into other geographies and service lines.

If you're looking for a company where you'll spend your day sitting in meetings and updating spreadsheets, this isn't it.

We're looking for a Service Manager who knows commercial electrical work, understands customers, and can build high-performing service teams.

You'll lead electricians, project coordinators, and service operations while owning customer relationships, profitability, scheduling, safety, and growth.

This is a leadership role for someone who can walk onto a jobsite, jump into a customer meeting, review a P&L, and help a technician solve a problem—all before lunch.

If you're the person everyone calls when things need to get handled, keep reading.

What You'll Do

Lead the Service Team

• Direct daily operations for commercial electrical service work
• Manage service technicians, apprentices, and support staff
• Coach, train, and develop field personnel
• Create accountability around safety, productivity, and customer service
• Build a culture where people want to stay and grow

Own Customer Relationships

• Serve as the primary point of contact for service customers
• Meet with facility managers, property managers, contractors, and business owners
• Resolve issues quickly and professionally
• Build long-term customer partnerships
• Identify additional service opportunities

Run the Business

• Review incoming service requests
• Manage scheduling and workforce planning
• Monitor labor productivity, margins, and job costs
• Oversee estimates, proposals, and service agreements
• Ensure work is completed on time, on budget, and done right

Drive Growth

• Support business development efforts
• Grow recurring maintenance agreements
• Expand existing customer accounts
• Partner with operations and leadership to increase service revenue

Keep Safety First

• Enforce company safety standards
• Ensure OSHA compliance
• Promote a culture where every employee goes home safely every day

What Success Looks Like

After your first year

• Customers ask for your team by name
• Service revenue is growing
• Technicians are engaged and productive
• Jobs are profitable
• Scheduling runs smoothly
• Safety performance remains strong
• Leadership trusts you to run the operation

What You Need

Required

• 5+ years of commercial electrical experience
• 3+ years leading electricians, technicians, or service teams
• Strong knowledge of commercial electrical systems
• Experience managing customer relationships
• Experience estimating and managing service work
• Ability to prioritize multiple projects and service calls
• Strong communication and leadership skills
• Valid driver's license

Preferred

• Journeyman or Master Electrician license
• Service management experience within an electrical contractor
• Experience with ServiceTitan, Accubid, ConEst, NetSuite, or similar systems
• Experience managing maintenance contracts
• Sales or business development experience

OSHA 30

Compensation & Benefits

We believe top performers should be paid like top performers.

Benefits may include

• Competitive base salary
• Performance bonuses
• Vehicle allowance or company vehicle
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off
• Paid holidays
• Career advancement opportunities
• Why Join Us?
• We are building something special.
• Our service business is growing, our customer base is expanding, and we're investing heavily in people who want to make an impact.
• You'll have the autonomy to lead, the resources to succeed, and the opportunity to help shape the future of our service operation.
• If you're tired of bureaucracy and ready to lead a team that delivers exceptional work, we'd like to talk.

Apply Today

Submit your resume and tell us about

• The size of service teams you've led
• Types of commercial facilities you've supported
• Revenue volume you've managed
• Why you're interested in leading a growing electrical service operation