Italian Customer Advisor for Global Consumer Electronics Brand - Milan, Italy

Come and work with us. Do you want to be part of a team whose motto is innovation for a better life? Are you Italian native or fluent with strong English communication skills? Looking to make your career in a multicultural environment? So we have the perfect opportunity for you! Your future project: join our Italian Customer Support team. Our client is one of our top clients focus on delivering the best technologies – TV and Home entertainment, Mobile, Appliances, and Computer products. As a customer service specialist in this project, your daily responsibilities will include: Being part of a team specialized in offering support through written and phone communication Transforming customer support queries in unique experiences Meet and exceed our service quality goals, compliance regulations and productivity targets Create amazing experience that people value and we are proud of Be responsible to follow the direction of management and provide feedback To succeed in the role, you will need to have: Native or proficient level of Italian (C2) Advanced level of English (at least C1) both verbal and written Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills Ability to pick up new technology quickly Analytical and problem solving skills with strong attention to detail Desire to learn and advance, be a curious investigator and problem solver Must hold EU citizenship or valid work permit for Italy Be a local candidate and available to work 100% from our site in Milan Benefits. Competitive wages Paid professional training Employee discounts Private healthcare & dental insurance (after six months of employment) Growth opportunities through various development programs Fun and engaging company-wide initiatives, including our EverBetter wellness program Job stability Life-long skills and experience Excellent work culture Go further with Foundever® We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. Apply today!