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Social Worker/Senior Social Worker (Active Ageing Centre)

Buddhist Compassion Relief Tzu-Chi Foundation (Singapore) · Bukit Batok, SG

External listingfull-time3 months ago

About The Role

Reporting to: Head Community Care / Senior Social Worker / Centre Manager

Job Purpose

To support the psycho-social well-being of seniors through casework, care coordination, and social support activities, working closely with the Centre team to promote active ageing, social connectedness, and early intervention for vulnerable seniors in the community.

Key Responsibilities

  1. Casework and Care Coordination

Conduct

  • intake and needs assessments
  • for seniors referred to the AAC.
  • Develop and implement
  • individual care plans
  • in consultation with the Senior Social Worker and Centre team.

Provide

  • emotional support and basic counselling
  • to seniors with adjustment, loss, or family-related issues.

Coordinate with

  • AIC, FSCs, healthcare providers, and social service agencies
  • for referrals and resource linkage.

Monitor and

  • follow up on seniors’ progress
  • and update case notes in the system (e.g. eCase, CRM).
  1. Outreach and Engagement

Participate in

  • block-by-block outreach
  • and home visits to identify isolated or vulnerable seniors.

Assist in

  • onboarding new seniors
  • , ensuring smooth transition into centre activities and peer networks.
  • Support initiatives that
  • connect seniors to preventive health, exercise, and learning programs
  • .
  1. Group Work and Program Support
  • Co-develop and co-facilitate
  • therapeutic, support, or educational group activities
  • , e.g. grief support, life review, or social skills groups.
  • Provide input on programs to enhance
  • social inclusion, mental wellness, and intergenerational engagement
  • .
  • Work with volunteers and partners to deliver
  • meaningful activities
  • that strengthen seniors’ purpose and sense of belonging.
  1. Case Documentation and Reporting

Maintain

  • accurate, timely case documentation
  • in compliance with agency and AIC standards.
  • Assist in preparing
  • periodic reports, data collation, and evaluation
  • of social work outcomes.
  1. Professional Development and Teamwork

Participate in

  • case discussions, supervision, and multidisciplinary meetings
  • .

Attend

  • trainings and courses
  • to strengthen competencies in gerontology, case management, and mental health.

Contribute to a

  • supportive and learning-oriented team culture
  • within the AAC.

Job Requirements

GCE ’A’ level with 2 passes or two H2 passes; or local Polytechnic Diploma or equivalent; or Degree from a recognized university.

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