Medical Billing Representatives

Job Responsibilities Handle inbound and outbound calls regarding medical billing, payments, and insurance inquiries Assist patients with payment processing and account updates to ensure accurate claim processing Handle billing complaints and disputes and escalate issues to the appropriate team for resolution Document patient interactions, inquiries, complaints, and resolutions accurately Contact patients regarding claim updates, investigation results, and billing adjustments Job Qualifications At least 6 months of BPO experience is required Knowledge of US healthcare insurance is an advantage Excellent communication and comprehension skills Computer literate with strong data entry and word-processing skills