Retail Sales Floor Lead- Operations

"}" data-trix-content-type="undefined" data-trix-id="115043" class="attachment attachment--content">Hi there, we’re Article. 👋 Since 2013, we’ve been making it easy to create beautiful spaces with our online direct-to-consumer modern furniture. Now, we’re moving from clicks to bricks and opening physical retail stores across the US and Canada, expanding our reach from digital-first to a true omni-channel experience.This is where you come in. As a Sales Floor Lead, Operations, you’ll help model meaningful customer experiences while supporting team success and driving showroom performance. Why We Need You:For our new Bellevue Store, you will play a pivotal role in shaping the success of our brand-new location. You are:An Operational Champion & Role Model: Ready to establish foundational operational processes, maintain inventory accuracy, and step up as a trusted Manager on Duty to keep daily operations running safely and efficiently.A Hands-On Peer Coach: Skilled at supporting the team in real-time, sharing operational standards and safety practices, and guiding the floor during your MOD shifts to help Home Experts build confidence.A Champion for Customer Connection: Focused on ensuring a safe, organized, and operationally ready showroom that enables an incredible customer experience, while handling floor escalations with empathy and care.About the new store:This is our second store in the US, and we're excited to be based in Bellevue Square Mall.Our store address is: Lincoln Square North, Bellevue, WA 98004Store size: 8400 square feetStaff size/ model: 1x Store Manager, 2x Assistant Managers, 2x Sales Floor Leads, 6-8x Home Experts (associates)Hours of operation: The store is open 7 days per week, Monday - Saturday, 10 am - 8 pm, Sunday 11 am -7 pmInterview and Onboarding Schedule First Interview ( August 24th- August 28th )A 30-minute video interview with our Talent Acquisition team to discuss your background and interest in <Article.Final> Interview (Sept. 3rd- 4th )In person interview with new Store Manager.Start date: September 21st 2026