AI QA

Core Responsibilities · AI Quality Assessment Framework & Standards o Establish and maintain quality evaluation criteria for Large Language Models (LLMs), covering accuracy, safety, compliance, and instruction-following capabilities. o Design evaluation workflows combining automation and human-in-the-loop assessment to quantify model performance regularly. · End-to-End Quality Control & Risk Management o Own regression testing and acceptance testing for model iterations, enforcing quality gates to prevent performance degradation before launch. o Monitor online performance to mine for badcases, identifying model hallucinations, logic errors, or experience defects, and issue timely risk alerts. · Issue-Driven Improvement & Closed-Loop Management o Lead Root Cause Analysis (RCA) for quality issues, precisely diagnosing whether failures stem from data, prompts, or model architecture. o Drive algorithm, product, and operations teams to resolve quality defects, track the fix rate and conduct re-validation to ensure a closed-loop process. · Cross-functional Collaboration o Bridge the gap between business needs and technical implementation, ensuring the AI delivers real value to users. Key Qualifications and Experience · Educational Background: Full-time bachelor's degree or higher. · Work Experience: 3+ years of experience in internet product operations. Hands-on experience in LLM/AIGC product operations is highly preferred. · Professional Skills: o Mastery of AI evaluation methodologies (e.g., Golden Dataset construction, Human Evaluation SOPs). o Sharp eye for detail ("bug hunting" mindset) with the ability to mine potential risks from massive data. o Familiarity with Prompt Engineering to reproduce or verify issues (focus on validation rather than daily maintenance). · Soft Skills: Strong cross-functional communication skills; ability to use data to influence and drive cross-functional partners to solve complex problems. · Language Skills: Proficiency in written and spoken English. · Preferred Qualifications: Project management experience is a plus.