About The Role

Check room status and record 2. Report the "Do not Disturb" room to floor supervisor 3. Clean up the room, including vacuuming, wiping furniture, cleaning garbage, bed making, cleaning basin, bathtub, toilet towel, mirror and floor, ø dusting, etc 4. Replenish the room with drinks and daily consumables 5. Clean and organize guest items in the guest room bathroom 6. Hang up clothes for guests and clean up their belongings 7. Replace light bulbs we can reach 8. Clean the checked out room 9. Remove the delivery table or tray from the room 10. Report any broken items in the room 11. Report any problems in the room that need repair 12. Report guests with suspicious behavior 1. 检查房态并记录 2. 将“请勿打扰”房间汇报给楼层主管 3. 清理打扫房间这主要包括、吸尘、擦拭家具、清理垃圾、做床、清理面盆浴缸马桶毛巾镜子和地面、Ø抹尘等 4. 为房间补足酒水与日用消耗品 5. 清洁并整理客房洗手间里的客用物品 6. 为客人悬挂衣服和清理客人随带的小物品 7. 更换我们可以触及的电灯泡 8. 清理已退的房间 9. 将送餐桌或托盘从房间内撤出 10. 汇报房间内是否有损坏物品 11. 报告房间内需要维修的问题 12. 汇报有可疑行为的客人

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楼层服务员