Program Manager

We are seeking a highly skilled and experienced L3 Network Engineer to manage and support enterprise networking environments, including SD-WAN and virtualization technologies. The candidate will be responsible for handling complex networking issues and ensuring successful delivery of projects of similar scale and complexity. Key Responsibilities: Lead and manage L3-level network support operations and technical teams Design, implement, and troubleshoot enterprise network solutions Manage and support routing switching environment with virtualization technologies Handle escalations and provide advanced troubleshooting for network issues Ensure network availability, performance, and security compliance Coordinate with clients, vendors, and internal teams for project delivery Plan, execute, and oversee networking projects of similar nature and scale Maintain documentation, reports, and network diagrams Ensure adherence to ITIL processes and service management frameworks Mentor and guide L2/L1 engineers Skills Required: Proven experience in handling similar networking/SD-WAN projects Certifications (Mandatory): CCNA & CCNP (Cisco Certified Network Professional) Certification in one of the following: ITIL PMP Technical Skills: Strong knowledge of routing and switching (L3 protocols) Experience with network virtualization Knowledge of firewalls, VPNs, and network security Familiarity with multi-vendor environments (Cisco, Juniper, etc.) Experience with monitoring tools and network management systems #BAL