Clerical Assistant

Duties

A Clerical Assistant is mainly deployed on general and basic clerical duties which may involve multi-tasks relating to one or a combination of the following functional areas: (a) general office support; (b) personnel; (c) finance and accounts; (d) customer service; (e) licensing and registration; (f) statistical duties; (g) information technology support; and (h) other departmental support. A Clerical Assistant is subject to posting to any government offices in any districts of Hong Kong; is required to use information technology applications in the discharge of duties; and may be required to work irregular hours or shifts and wear uniform at work.

Entry Requirements

Candidates should have

(a) completed Secondary 4 with subjects studied including Mathematics, or equivalent;

(b) attained a level of proficiency in Chinese Language and English Language equivalent to Secondary 4 standard [Notes (1) - (3)];

(c) Chinese word processing speed of 15 words per minute and English word processing speed of 20 words per minute, and knowledge in the application of common business software [Notes (4)]; and

(d) a pass result in the Basic Law and National Security Law Test [Note (5)].

Pay

Master Pay Scale Point 1 (HK$15,485 per month) to Master Pay Scale Point 10 (HK$27,120 per month).

Terms of Appointment

A new recruit will normally be appointed on civil service probationary terms for three years. Upon passage of probation bar, he / she may be considered for appointment on the prevailing permanent terms.

How to Apply

Starting from 27 July 2024, applicants should submit the Application Form [G.F. 340 (Rev. 7/2023)] through the on-line application system on the Civil Service Bureau’s webpage (<https://www.csb.gov.hk/english/recruit/7.html>).

Applications which are incomplete or submitted by post, fax or email will not be accepted.

Holders of academic qualifications other than those obtained from Hong Kong institutions / Hong Kong Examinations and Assessment Authority may also apply but their qualifications will be subject to assessments on equivalence with the required entry qualifications. Applicants should submit copies of their diplomas / certificates, official transcripts of studies and official documents stating the mode of delivery (e.g. full time / part time, on campus / distance learning, etc.) of the study programmes by email (<[email hidden]>) within one week after the submission of on-line application. The on-line application number should be quoted in the email and on each page of copies of the supporting documents. To facilitate assessment of qualifications, the above documents on the prior qualifications obtained should also be supplied as far as possible. If applicants fail to provide the supporting documents, their applications will not be considered. Do not send any originals of diplomas / certificates or other qualification documents at this stage of application.

Copies of local qualification documents are not required at this stage of application.