Bilingual Administrative Assistant

At MedCare Pediatric, we believe exceptional care starts with exceptional people. We provide personalized, one-on-one pediatric therapy and ABA services, partnering closely with families to help children reach their fullest potential. Our team is compassionate, collaborative, and committed to making a meaningful difference every day.

We are seeking a Bilingual Administrative Assistant to support the daily operations of our pediatric therapy clinic. In this role, you will provide essential administrative and front-desk support to ensure a smooth and positive patient experience.

Responsibilities

• Provide front desk coverage, greet patients and families, and maintain a welcoming clinic environment.
• Answer, screen, and route phone calls, emails, and voicemail messages.
• Assist with patient check-in, intakes, and admission paperwork.
• Collect patient co-pays, provide receipts, and complete required reporting.
• Assist with scheduling and make minor daily schedule changes as needed.
• Provide Spanish-English translation support for patients, families, and staff.
• Coordinate communication between patients, families, therapists, schedulers, and the Business Office.
• Maintain accurate patient charts, clinical records, files, and communication notes.
• Communicate with therapists regarding documentation, cancellations, and other service-related needs.

Qualifications

Required

• Fluent in English and Spanish , with the ability to accurately communicate and translate between both languages.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Professional, friendly, and compassionate demeanor.
• Ability to multitask, prioritize, and work effectively in a busy clinic setting.
• Available to work Full Time Monday–Friday, 9:30 AM–6:00 PM

Preferred

• Bachelor's degree or equivalent education and experience
• Previous medical office, pediatric, rehabilitation, or administrative experience

Benefits

• Medical, Dental, Vision, Life, Short- and Long-Term Disability Insurance
• Paid Time Off & Paid Holidays
• 401(k) Retirement Plan
• Employee Referral Bonus Program
• Mentorship Program & Career Growth Opportunities

Why Join Us?

Join a compassionate team dedicated to helping children and families receive quality therapy services. We offer a supportive work environment, opportunities for professional growth, and the chance to make a meaningful impact every day.