Lead Building Operator

About Allied

Allied is a leading owner-operator of distinctive urban workspace in Canada’s major cities. Our work is grounded in a clear purpose: to provide knowledge-based organizations with distinctive urban environments that support creativity, connectivity and human wellness.

Our vision is more expansive. We seek to make a continuous contribution to cities and culture that elevates and inspires the humanity in all of us. This vision informs how we operate, how we design and how we lead.

Real estate, for us, is not a passive investment. It is a profoundly human endeavour, one that must promote wellness, sustainability, diversity and creativity—today and for generations to come.

Allied is also a place to build a career of consequence. If you are looking for work that is thoughtful, tangible and enduring—work that contributes meaningfully to cities and the people who inhabit them—you will find purpose here.

For more information on Allied’s approach to city-building, visit our Insights page.

Maintain the performance and reliability of building systems across Allied’s portfolio. As a Lead Building Operator, you will perform a broad range of building operations and maintenance duties to ensure our properties operate efficiently, safely and to a high standard of physical quality.

Reporting to the Manager, Technical Services, you will collaborate across our organization to address both the planned and unplanned operational needs of our buildings and support the continued performance of Allied’s portfolio.

Responsibilities

• Coach, develop and mentor other team members to achieve company expectations, including fostering a spirit of teamwork, empowerment, growth, learning and unity among all departments.
• Train staff according to their needs and on any duties/procedures they are not familiar with, including how to troubleshoot equipment and perform repairs to reduce operating costs.
• Respond, coordinate and supervise tenant concerns and delivery of services in a timely manner and assist in finding solutions as required, and record all service performed by using Yardi work order management system.
• Ensure all equipment and systems are operated in a safe and efficient manner and are in compliance with all applicable government codes & regulations.
• Conduct inspections and complete repairs as necessary on all site mechanical, electrical, and HVAC/BAS systems and related equipment including but not limited to water treatment, boilers, heat pumps, roof top units, air conditioners, etc., on daily/weekly basis.
• Interpret building systems data and work with the Technical Services Manager to optimize systems and to reduce energy and environmental impact.
• Provide assistance in the preparation of building operating budget.
• Ensure all health, safety and security procedures are adhered to and areas of concern are reported to the appropriate parties in a timely manner in order to limit exposure to liability and participating as a member of the joint health and safety committee.

Qualifications

• Minimum 5 years of experience in building operations, general maintenance in a commercial, retail, or industrial environment.
• Minimum 5 years of experience with HVAC, Plumbing, Electrical, Fire Alarm, and other related equipment and systems.
• Certificate of Building Environmental Systems: BES I & II, SMA/SMT, 4th Class Power Engineer, or equivalent.
• Understanding and knowledge of the building operations, life safety, emergencies procedures, and building systems including but not limited to HVAC, mechanical, electrical, plumbing, life safety, BBN, OT.
• Understanding of energy management practices, heat transfer principles and sustainability.
• Knowledge of Occupational Health and Safety Act, knowledge of Workplace Hazardous Materials Information Systems (WHMIS) and First Aid and CPR training.
• Knowledge of Provincial Building Code & Regulations, Canadian Electrical Code, Provincial Fire Code and Electrical Safety Authority.
• Ability to read and interpret plans, drawings, blueprints, and specifications (CAD advanced knowledge).
• Experience in working at heights and use of booms and lifts, if applicable, would be an asset.
• An assertive self-starter with the ability to work independently under minimal supervision.
• Great time management skills and ability to prioritize work to deliver successful results within agreed upon time frames.
• A strong communicator with a customer-focused mindset, sound judgment, attention to detail, and the ability to work collaboratively while adapting to change.
• Computer literacy, including MS Office (Word/Excel).
• Knowledge of Yardi FM, or other building management system would be an asset.
• Willingness to work overtime to respond to emergencies and business demands.
• Valid driver’s license.