About The Role

Reports To : Managing Director -Division
Direct Reports : Site Supervisors, Technical, Operational and Administrative staff

Deliver facility operations safely, reliably, efficiently and within approved budgets and service standards.
Plan, coordinate and oversee the day-to-day operations of the facility to ensure uninterrupted and efficient service delivery.
Translate divisional and cluster operational objectives into facility-level work plans, targets and performance standards.
Ensure that operational processes are implemented in accordance with approved procedures, quality standards and production/service requirements.
Identify operational bottlenecks and implement practical measures to improve productivity, efficiency and service delivery.

Implement Cluster and Divisional strategies, policies, procedures and SOPs at facility level.
Translate approved Cluster and Divisional strategies into specific facility-level objectives, initiatives and action plans.
Ensure that all facility activities are conducted in accordance with approved policies, procedures, SOPs and management directives.
Monitor compliance with approved SOPs and ensure that deviations are identified, documented and promptly addressed.
Support the development and review of facility-level procedures and work instructions where operational requirements necessitate them.
Provide regular feedback to the Managing Director on implementation progress, operational challenges and required interventions.

Ensure effective financial management, cost discipline and responsible utilisation of facility resources.
Manage facility expenditure within approved budgets and delegated financial authority.
Monitor operating costs and identify opportunities to reduce unnecessary expenditure without compromising safety, quality or service delivery.
Ensure that procurement of materials, services and operational requirements is undertaken in accordance with approved procurement procedures.
Monitor revenue-generating activities, where applicable, and ensure that facility operations contribute to divisional financial targets.
Ensure proper utilisation, safeguarding and accountability for facility assets, materials and other company resources.

Provide visible leadership in health, safety and environmental management and promote a strong safety culture across the facility.
Ensure compliance with applicable legislation, regulatory requirements, environmental standards, company policies and HSE procedures.
Monitor workplace hazards, conduct risk assessments and ensure implementation of appropriate control measures.
Ensure timely reporting, investigation and corrective action for accidents, incidents, near misses and other safety-related occurrences.
Ensure that required permits, licences, certifications, inspections and regulatory approvals are maintained and renewed as necessary.
Promote environmentally responsible operations, including appropriate waste handling, resource utilisation and pollution prevention practices.

Ensure the availability, reliability, maintenance and optimal utilisation of facility assets and equipment.
Ensure that plant, machinery, vehicles, equipment and other critical assets are properly operated, maintained and safeguarded.
Implement and monitor preventive and corrective maintenance programmes to minimise equipment downtime.
Coordinate with technical teams and service providers to undertake repairs, maintenance and technical interventions.
Identify major asset replacement, rehabilitation and capital investment requirements and submit recommendations to divisional management.

Provide effective leadership and direction to all facility employees and ensure clarity of roles, responsibilities and performance expectations.
Set performance objectives and monitor employee performance in line with the company's performance management framework.
Identify staff training and development needs and support implementation of appropriate capacity-building programmes.
Promote teamwork, employee engagement, accountability, discipline and a high-performance culture.

Monitor facility performance, drive continuous improvement and provide timely and accurate management information.
Establish and monitor facility KPIs in line with approved Cluster and Divisional performance objectives.
Analyse performance trends and identify gaps against approved targets, budgets and service standards.
Promote process improvement, innovation, efficiency and cost optimisation across facility operations.

Maintain constructive relationships with communities, customers, regulators, local authorities and other relevant stakeholders.
Represent the facility professionally in engagements with customers, communities, regulators, local authorities and other external stakeholders.
Address stakeholder concerns promptly and escalate significant issues to the Managing Director where necessary.
Coordinate regulatory inspections, audits and stakeholder visits and ensure that required actions are followed through.
Promote the company's reputation and values through professional and responsible engagement with external stakeholders.

Identify, manage and mitigate operational and business risks affecting the facility.
Identify operational, financial, technical, HSE, regulatory, people and reputational risks affecting facility performance.
Escalate material risks and emerging threats to the Managing Director in a timely manner.
Develop and implement appropriate contingency and business continuity measures for critical facility operations.

Bachelor’s degree in business administration, Management, Engineering, Environmental Management, Operations Management, or a related discipline.
A master’s degree in business administration, Management, Engineering, or a relevant discipline will be an added advantage.
Relevant professional certification in management, operations, engineering, HSE or another related field will be advantageous.
Minimum of 8–10 years' relevant professional experience, with substantial experience in operational management.
At least 3–5 years in a managerial or supervisory leadership position.
Experience in a processing, manufacturing, recycling, waste management, industrial or similar operational environment will be an advantage.
Demonstrated experience in managing multidisciplinary teams, budgets, assets and operational performance.
Experience working with regulatory authorities, communities and other external stakeholders will be an advantage.

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BUSINESS HEAD - DIVISION