Engagement Manager

The Engagement Manager for the Asia Area leads the development and execution of strategies that increase meaningful participation in temple and family history work. The role strengthens engagement across members and leaders, builds strategic partnerships, and expands access to records that support ancestor discovery and temple ordinance work. Collaboration with Area leadership, local leaders, partners, and internal FamilySearch teams is central to achieving measurable spiritual and operational outcomes.

Core Responsibilities

1. Engagement Strategy & Execution

• Develop and implement area‑specific engagement strategies aligned with global and Area priorities
• Lead initiatives that drive meaningful participation rather than simple awareness
• Monitor performance data and adjust strategies to improve outcomes

1. Partnership Development

• Build and manage relationships with:
• Government agencies (civil registry, archives)
• Libraries and educational institutions
• Community and cultural organizations
• Advance partnerships from initial contact to formal collaboration and delivery

1. Project & Program Management

• Lead key projects from planning through execution
• Ensure delivery of measurable results, including digitization, access expansion, and engagement growth
• Identify risks early and proactively resolve barriers

1. Measurement & Insights

• Use data and analytics to evaluate engagement effectiveness and user behavior
• Translate insights into actionable improvements for leaders and internal teams

1. Stakeholder Collaboration

• Work closely with:
• Area Presidency and Church leaders
• Internal FamilySearch teams and other Church’s departments
• Volunteers and missionaries
• Vendors and 3rd party
• Provide clear updates, align priorities, and coordinate efforts toward shared outcomes

1. Communication & Influence

• Develop presentations, proposals, and reports that support decision‑making
• Represent FamilySearch in professional, government, and public settings
• Communicate value and impact to internal and external audiences

Key Outcomes

Success in this role is demonstrated by

• Increased engagement in FamilySearch experiences
• Growth in temple names submitted and ordinances completed
• Establishment of high‑value partnerships with government, archives, and institutions
• Expanded access to records and digitization initiatives
• Strengthened collaboration with Church leaders, members, and volunteers

Qualifications

Required

• Bachelor’s Degree
• 5 years of related experience
• Excellent communication and presentation skills, with strong proficiency in spoken and written English.
• Experience in marketing, engagement strategy, or program management
• Strong relationship‑building and stakeholder management skills
• Ability to work effectively across government, institutional, and Church environments
• Analytical mindset with the ability to use data for decision‑making

Preferred

• Experience working in the Asia or similar cultural settings
• Familiarity with FamilySearch tools or genealogy work
• Understanding of Church structure and temple and family history efforts
• Ability to influence without direct authority
• Experience in marketing trends, research, and promotion