Reservations Consultant - InterContinental Singapore

To record and process both Rooms and F&B reservation inquiries made by phone, email or fax efficiently and accurately convert the sales where possible to achieve hotel targets with the highest level of service delivered.

This position is pivotal in ensuring guest enquiries and reservation information are promptly confirmed and replied to provide current, accurate information on both the internal reservation situation and the external climate with which the hotel operates.

Promote the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand.