Deputy Manager - Wexford

Deputy Manager - Ozanam House, Wexford

Permanent Contract

• 35 Hours per week (M-F)
• €46,669.91 per annum

Scope of Responsibility

This role offers a fantastic opportunity to provide support to our organisation’s central services across the Republic of Ireland. Depaul is a values-led organisation working with a number of services throughout ROI and NI. This role will report directly to a Project Group Manager and will be responsible for overseeing the day-to-day local management of service delivery. This is an exciting opportunity to join a diverse team of talented individuals

Key Areas of Responsibility

GENERAL MANAGEMENT

The Deputy Manager will support the Manager in the efficient, effective management of the project, and will work within the principal of harm reduction. In conjunction with the Project Group Manager, you will be responsible for the day-to-day running of your project, providing care and support to the particular project’s client group.

STAFF

Responsible for provision of staff support, supervision and training and manage staff performance through probation, JARS and supervision

SERVICE DELIVERY

• To manage all service user processes (adequate key working, referral, resettlement etc.) through the team
• To manage the staff rota and ensure adequate cover for project

OPERATIONAL MANAGEMENT

In conjunction with the LMT and the PGM ensure service policies and procedures are established and operating correctly and communicated to teams

HEALTH AND SAFETY

Responsible together with the PGM and the LMT for ensuring the project operates as defined by the Health and Safety Statement.

CONTRIBUTION TO BROADER ORGANISATIONAL OBJECTIVES

Contribute to broader organisational objectives through attendance at meetings, steering groups, representation as required by SST and contribute to the improvement of quality, training, SU involvement and other aspects of service quality as required

THE BUILDING

Responsible for overseeing building maintenance and that repairs are attended to and ensure health & safety standards relating to the building are managed

FINANCE

Be involved in financial planning for project, manage the project budget with LMT, prepare monthly payroll and ensure cash procedures are followed

FUNDRAISING & COMMUNICATIONS

Facilitate the requirements of F&C team and liaise with project staff as required.

VOLUNTEERS

Oversee the management and support of volunteers within the project

TEAM WORKING

Develop/manage an operational and well-functioning staff team and ensure team meetings & case conferences are undertaken, run/ participate in the planning and delivery of staff team days and review days as required (to be carried out in conjunction with the PGM)

ADMINISTRATION

Ensure accurate data management

ON CALL

Participate in on-call rota

GENERAL RESPONSIBILITIES

Ensure that all Depaul policies and procedures are being adhered to and to contribute to the effective implementation of the Depaul’s Equal Opportunities Policy as it affects both Depaul and its work with this client group.

To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of Depaul.

Undertake any other duties that may be required which are commensurate with this role.

Person Requirements

EXPERIENCE

• 2 years’ experience working in the homelessness field, in a direct access client support, or key working role.
• Experience of low threshold, harm reduction services desirable

KNOWLEDGE, SKILLS AND ABILITIES

An understanding of the key issues relating to managing a residential setting.

Ability to use initiative, apply sound decision-making skills, including the ability to act calmly in emergencies and respond in a professional manner to challenging and stressful situations.

Ability to motivate staff in the provision of services to homeless people, as well as an ability to work closely with and support volunteer workers.

An ability to ensure that Health and Safety procedures are adhered to and to contribute to the development of health and safety practises within the project.

Ability to manage service users, with complex needs and challenging behaviours

ATTITUDE

Respect for the values and beliefs of Depaul

While the line manager is specified above, this does not preclude higher level grades from directing or reviewing work or setting dotted line collaborative working relationships between same or different level positions.

All tasks should be completed in an accurate manner and supported by a clear electronic and hard copy filing system.

Proficient use of IT required in role, including email in a professional capacity

WHY WORK FOR US?

Depaul is a cross border charity supporting some of the most marginalised individuals, couples and families experiencing homelessness. Our mission is to end homelessness and change the lives of those affected by it. Would you like to help us to meet our mission?

We are a values led organisation and aim, at all times, to live and breathe these values in our everyday work. Our values are based on four key principles:

• We celebrate the potential of people
• We put our words into action
• We aim to take a wider role in civil society
• We believe in rights and responsibilities