SAP IS-U Billing Functional Consultant II - Remote Latam

Employment Type: Full-Time

ABOUT THE ROLE

We are looking for an experienced SAP IS-U Billing Functional Consultant II to support, configure, and optimize SAP IS-U Billing solutions for utility clients. In this role, you’ll partner with business stakeholders and technical teams to analyze requirements, troubleshoot production issues, implement enhancements, and support end-to-end meter-to-cash processes.

This position combines project-based enhancement work with ongoing application support, helping ensure reliable, efficient, and scalable billing operations for enterprise utility environments.

WHAT YOU’LL DO

• Collaborate with business stakeholders to gather, document, and analyze business requirements for SAP IS-U Billing enhancements and projects.
• Configure, maintain, and support SAP IS-U Billing to meet evolving business needs.
• Configure and support key billing functions, including:
• Rates and operand configuration
• Billing schemas
• Bill corrections
• Budget billing
• Invoicing
• Bill print forms
• Participate throughout the full enhancement lifecycle, including requirements gathering, documentation, testing, training, deployment, and post-production support.
• Analyze, troubleshoot, and resolve production issues affecting billing operations.
• Develop functional specifications and collaborate with technical teams to deliver effective solutions.
• Maintain functional documentation, process flows, and user guides.
• Support data integrity, reporting, and compliance initiatives.
• Perform root cause analysis for billing issues and recommend long-term improvements.
• Execute and support testing activities for releases, upgrades, and production deployments.
• Collaborate with cross-functional teams supporting SAP FI-CA, Device Management, and Customer Service.
• Support service requests, defect resolution, and minor system enhancements.
• Ensure compliance with service-level agreements (SLAs) and operational support procedures.
• Participate in an on-call support rotation as needed.
• Stay current with SAP Utilities best practices, product updates, and emerging technologies.

WHAT WE’RE LOOKING FOR

REQUIRED QUALIFICATIONS

• 3–5 years of functional experience with SAP IS-U Billing.
• Hands-on experience configuring SAP IS-U Billing.
• Strong knowledge of:
• Rate configuration
• Bill print
• Billing exception analysis
• Understanding of utility meter-to-cash business processes.
• Experience supporting production environments and resolving billing-related issues.
• Strong business requirements gathering and functional documentation skills.
• Ability to evaluate impacts across Billing, FI-CA, Customer Service, and related SAP IS-U modules.
• Excellent communication skills with both technical and business stakeholders.

PREFERRED QUALIFICATIONS

• Experience with SAP FI-CA.
• Exposure to SAP Device Management.
• SAP S/4HANA Utilities experience.
• Experience working within an Application Management Services (AMS) or Managed Services environment.
• Experience using Jira.
• Previous experience within the utilities industry.

WHO YOU ARE

• Analytical – You enjoy solving complex business and system challenges.
• Business-Oriented – You understand how technology enables operational success.
• Collaborative – You communicate effectively and build strong partnerships across technical and business teams.
• Detail-Oriented – You produce accurate configurations, documentation, and testing results.
• Proactive – You identify opportunities for improvement and take ownership of solutions.
• Adaptable – You thrive in dynamic environments and embrace continuous learning.

JOIN US AND ENJOY THESE PERKS!

• Competitive Salary: Earn a USD salary that matches your skills and experience.
• Paid Time Off: We value work-life balance, offering PTO so you can recharge.
• Health Insurance Subsidy: Your health matters, and we help with a subsidy to cover your care.
• Salary Reviews every year!
• Paid Training and Certifications

• Ready to put your puzzle-solving skills to the test? Join our team today!
• Want to learn more about us?
• LinkedIn: Puzzle https://www.linkedin.com/company/puzzle-tech-recruitment/
• Instagram: @ https://instagram.com/puzzle.tech_?igshid=YmMyMTA2M2Y=puzzle.tech http://puzzle.tech_ https://instagram.com/puzzle.tech_?igshid=YmMyMTA2M2Y=