Business Office Representative - ENT Physicians Clinic - Days - FT

Assists in the efficient operation of the outpatient physician clinic. The Advanced Business Office Representative is expected to perform a variety of business office and clerical functions. These may include patient registration, insurance verification, recertification, billing, scheduling, referrals, collecting payments, prior authorizations, and coordination with appropriate disciplines. The advanced BOR will maintain electronic health records by entering accurate patient, clinical, and financial information. The advanced BOR will complete additional training to cover specialized duties or projects as assigned.

• Ensures completeness and accuracy of financial and patient records
• Acts as a liaison with multiple disciplines including patient financial services, physician offices, payers, and fiscal intermediaries
• Establishes and maintains clinical records for outpatient physician services
• Establishes and maintains accurate appointment scheduling
• Completes additional training to perform specialized duties or projects as assigned
• Participates as a member of the team to achieve business goals, quality outcomes, and customer satisfaction
• Practices within legal, ethical, and professional boundaries

Required Qualifications

Education: High School or GED

Experience: One (1) year of clerical experience or one (1) year of college credits (minimum 24 hours) may be substituted for required experience

Preferred Qualifications

Experience: Two (2) years of experience in a business office, registration, or billing in a hospital or clinic setting