Field Service Engineer - Inline Platforms

• Field Service Engineer (FSE) – PVD Equipment, Inline Platforms
• Position Title : Field Service Engineer (FSE) – PVD Equipment, Inline Platforms

Location : Perrysburg, OH (East Coast Service Area)

Company : Vital & FHR North America, LLC

Job Type : Full-time Employee

Job Summary

We are seeking a highly skilled Field Service Engineer (FSE) for PVD equipment. The FSE will provide on-site support during installation, along with after-sales service and maintenance for our advanced Inline PVD Equipment. The ideal candidate will have a background in semiconductor, display, photovoltaics, and/or architectural glass manufacturing, knowledge of copy exact principles and hands on experience troubleshooting inline sputtering and evaporation processes and hardware.

Key Responsibilities

• Installation and Commissioning : Oversee the installation and commissioning of inline-based sputter and evaporation equipment at customer sites.
• Maintenance and Repair : Perform preventive maintenance, troubleshooting, and repairs on PVD systems to ensure optimal performance and minimize downtime.
• Customer Support : Provide technical support and training to customers on equipment operation, maintenance procedures, and best practices.
• Process Optimization : Collaborate with customers to optimize PVD processes and improve product yields.
• Documentation : Maintain accurate records of service activities, equipment performance, and customer interactions.
• Collaboration : Work closely with engineering teams, both external and internal, to identify in-field issues, resolve, and contribute to product improvements.
• Travel : Travel to customer sites as needed, both domestically and internationally.

Qualifications

• Bachelor’s degree in Engineering, Physics, or a related field preferred
• 5+ years of experience in servicing PVD equipment, with a focus on inline sputter or evaporation systems.
• Strong troubleshooting skills and hands-on experience with vacuum systems and plasma technology.
• Excellent communication skills. German & Mandarin language a plus.
• Ability to work independently and as part of a team.
• Willingness to travel frequently.