Senior Specialist - Consulting

What You’ll Do

• Tailor the global OCM strategy to LATAM markets, considering cultural, language, and regulatory needs.
• Conduct readiness assessments and stakeholder impact analyses for regional users.
• Design and deliver regional communications, training sessions, and adoption materials.
• Identify and manage resistance in LATAM, adapting mitigation strategies to cultural context.
• Define and monitor regional adoption success metrics, escalating risks to the Global OCM Lead.
• Partner with LATAM leadership to ensure sponsorship and alignment with business goals.
• Facilitate feedback loops between LATAM end users and the global program team.

What We’re Looking For

• 8–10 years of OCM experience, ideally with SAP deployments in LATAM.
• Prosci or equivalent certification.
• Experience in resistance management and tracking adoption outcomes.
• Strong facilitation, communication, and cross-cultural collaboration skills.
• Ability to navigate global program structures involving multiple consulting firms.

Additional Requirements

• Bachelor’s degree in Business, HR, Communications, or related field required; advanced degree preferred.
• Some travel may be required for workshops, training, or go-live support.