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Experienced Sales Assistant with Supervisory Experience

MACE Ireland · Drogheda, Leinster, Ireland

Lead Generation / TelesalesEntry LevelQuick applyfull-time24 days ago

About The Role

MACE Clougherhead, R166, Clogher, Co. Louth requires a full time experienced Sales Assistant with Supervisory experience to join their amazing team.

CUSTOMER CARE

  • To serve customers in a friendly and efficient manner providing an exceptional standard of customer care
  • To communicate with the customers in and effective and welcoming manner

SUPERVISORY

  • Supervise the activities of retail sales team on a daily basis and ensure necessary tasks are completed to an appropriate level
  • Ensure high quality and consistent customer service is provided at all times
  • To delegate and communicate effectively with the retail sales team
  • To supervise the effective induction and training of employees
  • Assist the Store Manager in the effective management of retail sales team performance

OPERATIONAL & STORE PRESENTATION

  • To accurately compute sales prices, total purchases and receive & process appropriate payment from the customers in line with cash register and/or cash handling policy
  • Assist customers in bagging purchases
  • Maintain knowledge of current in store sales and promotions
  • Answer customer queries with regard to the store and its merchandise
  • To deal with customer complaints in a professional and pleasant way and refer to the Store Manager where appropriate
  • Open and close cash registers performing tasks such as counting money, balancing cash drawers and making deposits in line with cash handling policy
  • Clean shelves & counters and sweep floors internally and externally ensuring store is tidy and free from clutter at all times
  • Clean all areas of the store (including staff facilities) as directed by Assistant Store Manager/Store Manager
  • Maintain a clean and well organised back store area
  • To receive and check stock in line with company guidelines
  • Ensure stock is packed in line with company merchandising guidelines
  • Update shelf edged labels as instructed by the Assistant Store Manager
  • To rotate stock appropriately minimising waste
  • To be vigilant at all times to prevent stock loss and waste
  • To conduct stock takes as instructed by Assistant Store Manager/Store Manager
  • To take care for your health & safety and that of your colleagues and customers and take action to reduce risks and hazards

GENERAL

  • Any other duties that may be assigned to you by the Assistant Store Manager/Store Manager
  • If you would prefer to have a conversation with us, feel free to pop into store.

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