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Business Analyst (IC)

Fa Ewjt Saasfaprod1 · Noida, Uttar Pradesh, India

Data Science / AI / Machine LearningExternal listingfull-time5 days ago

About The Role

Skills

Technical Skills

  • AI‑First Business & Product Thinking
  • Strong interest in using AI tools (e.g., Copilot, GenAI assistants, analytics tools) to learn faster, analyze problems, create user stories, and improve communication.
  • Ability to understand business problems and translate them into clear requirements, user stories, and acceptance criteria with guidance.
  • Foundational understanding of Property & Casualty Insurance concepts or strong willingness to learn domain quickly.
  • Agile, Delivery & Cross‑Functional Exposure
  • Basic understanding of Agile delivery concepts (Scrum / Kanban) through coursework, internships, or projects.
  • Exposure to tools like JIRA (or similar) for tracking work items and learning backlog concepts.
  • Awareness of system integrations, APIs, and data exchanges (XML / JSON) at a conceptual level.
  • Willingness to work across BA, Product, QA, and Engineering teams , learn beyond a single role, and step in where needed to support delivery.
  • Data, Analysis & Reporting (Foundational)
  • Basic knowledge of SQL concepts and ability to write simple queries or analyze datasets with guidance.
  • Ability to work with data to validate assumptions and support decision‑making.
  • Exposure to Power BI or other reporting/visualization tools (good to have).
  • Curiosity to use AI to speed up analysis, learning, and insight generation.

Process Specific Skills

  • Foundational understanding of Agile and Waterfall methodologies through education, training, or internships.
  • Comfortable working in fast‑paced environments with evolving requirements and feedback.
  • Interest in Insurance (P&C) or technology‑driven business domains preferred.

Soft Skills

  • Strong analytical thinking and problem‑solving skills.
  • Clear communication skills and ability to ask the right questions.
  • Ability to collaborate across functions (business, QA, engineering) and learn from senior team members.
  • Good time management and organization skills.
  • Strong ownership mindset , curiosity, and willingness to learn continuously.
  • Open to experimentation, feedback, and AI‑enabled ways of working .

Key Roles and Responsibilities

  • Solution Discovery & Design
  • Collaborate with business stakeholders, developers, and architects to shape solution approaches for business problems .
  • Translate business needs into clear product capabilities, workflows, and technical requirements .
  • Participate in solution design discussions to ensure business requirements are technically feasible and scalable.
  • Contribute to system design and business architecture discussions .
  • Builder Collaboration
  • Work closely with business stakeholders, builders and engineering teams to break down features into implementable user stories and tasks .
  • Facilitate requirement discovery sessions, backlog grooming, and sprint planning .
  • Clarify business rules, edge cases, and integration scenarios during development cycles.
  • Product Development Support
  • Support development and QA teams by validating requirements, acceptance criteria, and test scenarios .
  • Ensure product capabilities align with customer experience and business objectives .
  • Assist in the development of new client interfaces and integrations , while supporting maintenance and enhancements of existing systems.
  • Requirements & Documentation
  • Capture and maintain requirements in structured artifacts such as user stories, workflows, and functional specifications .
  • Ensure product documentation is organized, traceable, and accessible across teams .
  • Maintain backlog hygiene and requirement traceability .

Continuous Improvement

  • Identify opportunities to improve product functionality, operational efficiency, and customer experience .
  • Participate in retrospectives and continuous improvement initiatives .

Primary Interactions

  • Onshore and Offshore Product Teams
  • Platform Business Team and Technology Team
  • Senior Leadership of EXL and Business
  • Delivery and Support teams within EXL
  • Internal & External Auditors/ISG/BCP personnel

Working Hours

9 Hours window 11 am till 8 PM [based on business needs]

Education Requirements

  • BS / BE / MCA / MBA / PGDM
  • Certification in Insurance or IT Business Analysis Preferred

Work Experience Requirements

  • 4 to 8 years overall experience
  • At least 4 years as Business Analyst working with Development Team

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