About The Role

We are looking for a Field Service Engineer passionate about technology and customer success to join our After Sales & Service team :

🔧 Your responsibilities

✔ Test, repair, and maintain our shuttle systems at customer sites (including cold storage).
✔ Provide technical support (L1 & L2) via helpdesk and remote assistance.
✔ Deliver training to end-users and integrators on-site and internally.
✔ Assist in commissioning Atlas2D systems.
✔ Detect and report commercial service opportunities (spare parts, service packs).
🌍 Short international trips (Mon-Fri)
🎓 Bachelor in Electromechanics or equivalent experience.
🌐 English and Dutch is mandatory.
💻 Skilled in MS Office & Teams, eager to learn custom software.
🤝 Customer-focused, team player, proactive mindset.
🪜 No fear of heights or vertigo
What do we offer you?

A place in an enthusiastic, young organisation with the necessary ambitions
The necessary freedom and opportunity to take initiative. 
An intensive training by experienced people.
An attractive salary in an international environment with many benefits: 
Company car with fuel card/charging pass
Group & health insurance
Meal vouchers (8€)
Eco Vouchers (250€)
Net allowances
CAO90 Bonus
Laptop
iPhone + subscription
20 days of vacation plus 12 extra days for working a full year on 40h-workweek instead of 38h (32 leave days in total)
Satellite office in Berchem ( Antwerp )

Unsolicited representations by third parties (recruitment agencies, headhunters, ...) of CVs via mail and/or telephone for our vacancies are considered as direct applications where no compensation is provided to the third party. Any T&Cs from these third parties will not be accepted unless upon signature of the T&Cs by a person in charge of HR. Candidates remain registered in the system for 12 months and cannot be proposed again during this period.

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