Food and Beverage Supervisor

Role Overview

As a Food and Beverage Supervisor, you will oversee the day-to-day operations of Landline Restaurant and The Garden Rooms, ensuring the highest level of service delivery in line with our standards of a five-star, Relais & Chateaux property. You will lead and motivate the team, ensure smooth service and deliver an exceptional guest experience across breakfast, lunch, dinner, afternoon tea and special events.

Key Responsibilities

• Supervise and coordinate the daily operations of The Garden Rooms and Bar, ensuring smooth and professional service at all times.
• Lead and motivate the food and beverage team to deliver warm, engaging and attentive guest experiences across lunch, dinner, cocktails, private events and drinks service.
• Take ownership of cocktail planning and seasonal beverage development, creating innovative and guest-focused drinks menus in line with the Park Hotel Kenmare brand.
• Conduct ongoing product research and development with a focus on premium whiskeys, Irish spirits, seasonal cocktails, and locally sourced ingredients.
• Work closely with management and suppliers to introduce new beverage offerings, trends and elevated guest experiences.
• Support the development and implementation of bar SOPs to continuously improve service standards, efficiency and consistency.
• Oversee all opening and closing procedures, ensuring operational readiness and high presentation standards seven days per week.
• Ensure all mise-en-place, cleanliness and presentation standards are maintained throughout the bar, Garden Rooms, prep areas and stockrooms.
• Monitor stock control and rotation procedures using industry best practices, including FIFO, and support accurate ordering and inventory management.
• Train, coach and develop junior and existing team members in beverage knowledge, cocktail preparation, whiskey service standards and guest engagement.
• Liaise closely with the restaurant and kitchen teams to ensure seamless drinks and food service throughout all guest touchpoints.
• Manage Tablepath bookings, guest requests and special occasions with professionalism and attention to detail.
• Support the planning and coordination of drinks receptions, private events and seasonal activations within The Garden Rooms and wider hotel operations.
• Monitor guest feedback and resolve any issues efficiently and professionally, ensuring a consistently high standard of hospitality.
• Maintain a flexible approach to rostering and operational requirements, including evenings, weekends and peak trading periods.
• Uphold the ethos, standards and luxury hospitality experience associated with Park Hotel Kenmare and Relais & Châteaux in every guest interaction.

 

• Previous experience in a supervisory role within a four or five-star hospitality environment preferred but is not essential as all training will be provided.
• Strong leadership and interpersonal skills.
• Excellent knowledge of food and beverage service, fine dining etiquette, and industry trends.
• Wine knowledge is a definite bonus.
• Strong problem-solving skills and ability to perform under pressure.
• Excellent communication and customer service skills.
• Ability to manage a diverse team and foster a positive work environment.
• Flexibility to work evenings, weekends, and holidays as required.

Work Environment & Benefits

• Competitive Wage
• Use of our pool/ gym facilities 
• Discounted rates at Park Hotel Kenmare 
• Discounted rates at other R&C properties 
• Complimentary on-site parking 
• Excellent training and development