Team Manager (Oxfordshire)

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

About the Role

An exciting opportunity has arisen for an experienced and motivated Team Manager to join our team at Holder House in Abingdon.

Holder House is a residential service supporting people to recognise when they may be becoming unwell and take preventative steps to reduce the risk of relapse. We work closely with multidisciplinary teams to provide personalised, one-to-one support tailored to individual needs.

We support people from across the country who have severe and enduring mental health conditions, including individuals with complex risk and forensic histories. Referrals come from a range of sources, including hospitals and community mental health teams, creating a varied and rewarding environment with a diverse range of support needs.

As Team Manager, you will provide effective leadership and operational oversight to frontline staff, ensuring the delivery of safe, effective and high-quality services. You will demonstrate our organisational values, ambition and commitment while supporting your team to achieve the best possible outcomes for the people we support.

Please note that this is a site-based role at Holder House in Abingdon.

What You’ll Do

In addition to the duties outlined in the full Job Description, you will be responsible for

• Providing effective line management for the Recovery Team.
• Offering strong leadership and operational oversight to ensure high-quality service delivery.
• Driving innovation across your team and leading initiatives to enhance performance and outcomes.
• Leading and developing your workstream offer in response to service needs.
• Facilitating individual and group supervision and leading appropriate meetings in line with your workstreams.
• Delivering training and coaching to support staff development and promote best practice.
• Supporting the continuous improvement of partnership working and referral pathways.
• Actively contributing as a member of the management team and supporting service-wide decision-making.

What You’ll Need

We are looking for someone who can demonstrate

• Management Experience: Previous management or supervisory experience is required, preferably within mental health, social care, supported housing, health and social care, or another related sector.
• Leadership: Experience of leading, managing and motivating staff to deliver positive outcomes.
• Customer Service: A strong commitment to excellent service delivery and effective stakeholder engagement.
• Service Delivery: The ability to oversee day-to-day operations and ensure people receive timely, appropriate and high-quality support.
• Data & Reporting: Confidence in preparing reports, monitoring performance and undertaking statistical analysis.
• Communication: Excellent written and verbal communication skills, with the ability to communicate effectively with colleagues, partners and other stakeholders.
• Problem-Solving: A proactive and solutions-focused approach, with the confidence to respond effectively to challenges.
• Adaptability: The flexibility to respond to evolving service needs and contribute to the development of new pathways and ways of working.

How to Apply

If you have management experience and are passionate about leading teams to deliver high-quality support to people with complex needs, we would welcome your application.

When applying for this role, please ensure you submit a cover letter alongside your application. Your cover letter should outline your relevant management experience, particularly any experience within mental health, social care or a related sector. We are a values lead organisation, so your cover letter should also outline why you are interested in joining Waythrough and our Holder House team.

To view he full job description please click here.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk

Closing Date

2026-09-01