Assistant Facility Manager

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Assistant Facilities Manager - JLL

What this job involves: As an Assistant Facility Manager at JLL, you'll play a vital role in delivering exceptional facility operations that create environments where people and businesses thrive. Working alongside the Facility Manager, you'll help oversee the day-to-day operations of 100 state buildings, ensuring every detail—from maintenance coordination to vendor management—runs seamlessly. This position puts you at the heart of our facilities team, where you'll balance technical expertise with strong relationship-building skills to support our clients' operational goals.

What your day-to-day will look like

• Assist Facility Management Team with tactical planning for the team’s goals and objectives.
• Provide facility specific assistance to the facility management team as needed or requested.
• Manage and maintain facility management tasks as assigned.
• Coordinate special events in support of client or JLL.
• Assist with the coordination and scheduling of maintenance activities.
• Provide general overall facility management services including continuous monitoring of office/facility.
• Act as an interface with client, visitors, and guests.
• Ensure appropriate follow up with customers.
• Assist with budgetary requests, analysis, and reporting.
• Ensure compliance with all health and safety, environment and risk management policies and procedures in conjunction with the area/site manager.
• Assist with researching, analyzing, and reporting budget variances.
• Actively support an environment of teamwork, cooperation, performance excellence, and personal success.
• Conduct scheduled property inspections and daily walkthroughs to ensure facilities meet requirements, including but not limited to janitorial, landscape, etc.
• Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service.
• Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption
• Conducts quality assurance site visits with janitorial vendors.
• Assists team with property inspections.
• Performs additional job duties as requested.

Required Qualifications

• High School diploma or GED equivalent
• 2+ years of experience in facility management, property management, or building operations
• Must have the ability to learn and use a smartphone to retrieve work orders/email
• Excellent internal and external customer service skills; exhibit a “team player” and “can do” attitude
• Strong knowledge of building systems including HVAC, electrical, plumbing, and fire/life safety
• Proven ability to manage multiple priorities and respond effectively to time-sensitive situations
• Excellent communication and interpersonal skills with the ability to build relationships across diverse stakeholders
• Valid driver's license and ability to travel between multiple properties up to 30%

Preferred Qualifications

• Proficiency in computerized maintenance management systems (CMMS) and Microsoft Office Suite

Location: Nashville, TN (Hybrid; in-office and remote; 25 to 30% travel within the State of Tennessee)

Work Environment

• Regular/predictable on-site attendance and timeliness in order to support the needs of the team and the client.
• Proactively develop and manage client relationships ensuring that expected service levels are achieved.
• Comply with all requirements of the client contract and meet or exceed key performance indicators.
• Stand and walk for prolonged periods. Regularly lift, move and/or carry up to 10 pounds; frequently lift, move and/or carry up to 25 pounds; occasionally lift, move and/or carry up to 50 pounds.
• Communicate and work well with varying levels of staff, contractors/vendors and customers.
• Deliver an exceptional quality of service to the client, as reflected by client feedback.
• Daily use of CMMS (Corrigo a plus) for work order overall management.
• The ability to work occasional overtime and/or be on call.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position

70,000.00 – 75,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location

Remote –Nashville, TN

Job Tags

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.