About The Role

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Job Title

Customer – Master Data Management (MDM) Lead
Location(s)

Pune

Job Description

Key Responsibilities

Own Customer Master lifecycle including onboarding, hierarchy management, enrichment, and deactivation
Lead Customer MDM operations, SLA/KPI management, and backlog prioritization
Improve SAP ↔ Salesforce customer data flows and re‑implement push‑to‑SAP processes
Enable bulk account creation and standard onboarding workflows
Establish data governance policies, stewardship model, and approval workflows
Drive data quality dashboards and remediation initiatives
Partner with Sales, Finance, Compliance, and Operations
Coordinate MSP delivery and internal resources for execution
Basic Qualifications

Required Qualifications & Experience

6–10 years experience in Customer MDM / CRM data governance
Strong exposure to SAP Business Partner, Salesforce Account model, EBX or similar
Experience managing hierarchies, data quality, and global customer onboarding
Strong business partnering and leadership capability

Preferred Characteristics

Deep functional and technical understanding of MDM for large & complex organization
Effective stakeholder and vendor management
Continuous improvement mindset and strong sense of ownership.
Along with managing day-to-day operational needs, be able to improve short-to-long term
Strong communicator who can simplify complex technical topics for business audiences and lead discussions across functions.

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Customer – Master Data Management (MDM) Lead