About The Role

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

WILHELMSEN PORT SERVICES

OPERATIONS MANAGER, VIETNAM

Main Responsibilities

Manage and provide support to the operations department in handling vessel operations.
Ensure that Wilhelmsen Operations employees receive all relevant incoming/outgoing communication and take appropriate actions.
Respond to ship owners/ ship masters and principals’ inquiries such as port information, port restriction/ PDA and give quotation for crew change/ ship repairing/ provision stores supply, BA chart or others etc.
Ensure smooth co-ordination between WPS Operations Executives and shippers/ consignees/ terminals/ stevedores.
Ensures WPS Operations Executives applies Customs/ Immigration, Quarantine, harbor P.A.T, pilot formalities and conforms to all local regulatory standards.
Arrange berth/ report discharging or loading cargo or other related things such as vessel’s damage, cargo damage etc. to principal while vessel’s stay in port/ service as per master required.
Check and approve all bills, including sub-agent's D/A before they are processed by Finance Dept. Train and supervise direct reports.
Attends to ad hoc assignments as directed by General Manager.
Maintain good relations with customers, charterers, other agents and authorities.
Maintain financial reports for Ship Agency and prepare report on operations.
Assure compliance with company’s operational policy, ensure effective control of operational costs.
Ensure clients’ requirements & KPIs are met.
Internally - Maintain working relations with staff of WPS’s other departments to ensure service levels are maintained.
Externally - Maintain working relations with clients and service providers to ensure service levels are maintained.

Qualifications

Diploma/ Degree, preferably in shipping operations.
Managerial experience is preferred.
Knowledge of shipping and vessel operations, management.
Able to work in a fast-paced environment.
Must be able/ willing to work odd hours including weekends/ public holidays.
Proficient in Microsoft Office applications.
Able to write and converse in English.
Ability to work independently.
Good interpersonal and communication skills.

Interested candidates can send us your latest resume, containing

Education background
Detailed work experience
Date of availability

Compensation

Salary can be negotiable with strong experience and high capability.
The shortlisted candidates will be notified.

Work Location

Wilhelmsen Port Services Co., Ltd.
Room 1609, Mapletree Business Center, No. 1060 Nguyen Van Linh Street,
Tan Hưng Ward

Hochiminh City, Vietnam

Please note that all positions at Wilhelmsen are subject to reference and ID checks. For certain roles, additional background screening may be required.
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