Sales Consultant - Geely

• Establish and maintain healthy, long-term relationship with customers to generate repeat business and referrals.
• Discover customer's needs and offer solutions to them through the company's services or vehicles.
• Share experience and knowledge to help business reach goals and solve problems.

Responsibilities

• Convert showroom visitors into customers by greeting them in a welcoming and helpful way and understanding their needs and interests to match them to the most appropriate vehicle.
• Understand the characteristics, capabilities, and features of all vehicles, and provide the potential customer with detailed information, including comparing different competitive models.
• Answer customer general and detailed questions about vehicles, financial aspects, warranties and purchase process.
• Build a rapport with potential customers to improve the possibility of a sale in the future.
• Help customers become familiar with the vehicles they are interested in by offer test drivers, explain technical details and specific legal and financial requirements.
• Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
• Coordinate with the finance department to determine each customer’s financing and ownership options.
• Follows up with prospective customers and existing customers to confirm their satisfaction and generate leads.
• Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
• Assist customers with completing the relevant paperwork required for a successful sale to be processed.
• Maintain reporting structures and recording sales and inventory on our CRM software.
• Collaborate with sales team members to reach sales targets.
• Assist with the setup of the showroom and promotional displays.
• An associate’s degree or high school diploma.
• 1-5 years of experience.
• A proven track record in motor vehicle sales would be advantageous.
• Ability to read people effectively.
• Attention to detail and accuracy
• A professional appearance and demeanor.
• Excellent communication and interpersonal skills.
• Strong customer service and negotiation skills.
• Basic knowledge of MS Excel.
• Fluent English verbal and written.
• Fluent Arabic verbal and written.