Body and Paint Workshop Engineer - Mercedes Benz

Job Purpose

• Manage technician team who are responsible for performing vehicle body repairs, keep running of the body shop
• in accordance to SOP that assure target achievement, maximum productivity, quality and profitability.

Responsibilities

• Maximize the use of all available resources to ensure the department is run in the most effective manner
• Supervise the body shop technicians and facilities to assure that they follow the proper repair order flow to

satisfy customer, parts department and business office and deliver a positive customer experience.

• Make every reasonable effort to ensure that vehicle repair is a pleasant customer experience by guiding

and motivating B&P technicians.

• Ensure that all necessary B&P shop equipment is in proper and safe working condition.
• Obtain the special tools and equipment necessary to perform repairs according to the manufacturer

recommendations

• Know and understand the dealership’s warranty policies and procedures.
• Cross-train the B&P personnel to cover different roles inside the department to cover any manpower

shortage effectively and efficiently

• Realign B&P employees, who fail to adhere to instructions, company policies etc.
• Report to management any circumstances that compromise the integrity, security or financial position of

the dealership.

• Set a high standard for shop cleanliness, equipment repair and general shop appearance and require that

it be maintained.

• Schedule preventive maintenance of shop equipment.
• Organize and maintain proper use of the B&P department’s designated parking areas.
• Analyze and eliminate practices that waste supplies, utilities, space and time.
• Bachelor's degree in mechanical engineering or equivalent.
• 3-5 years of experience in B&P operation in a reputable dealership.
• Good understanding of automotive systems.
• Fluent written and spoken English.
• Knowledge of procedures for parts volume order processing, logistics.
• Knowledge of inventory control & Stock management.
• MB brand experience is a plus.
• Latest B&P repairs equipment, suppliers and repair techniques.
• Knowledge of sales techniques and methodologies.
• Ability to use the MB Parts Catalogue and Knowledge of parts operating systems preferred.