RecWell Operations Member Services Assistant

The Member Services Assistant supports the Office of Recreation & Wellness by handling memberships and program registrations, ensuring exceptional customer service. This position involves managing fiscal transactions, assisting guests, maintaining facility standards, and enforcing departmental policies to ensure a safe and welcoming environment. MSAs gain hands-on experience in customer service, problem-solving, time management, and operations within a collegiate recreation setting. They report to the Assistant Director of Operations and the Operations Graduate Assistant and may assist with special events, tours, and projects as needed.