Executive/ Snr Executive - Operations (Auto Finance)

• Define your future at HL Bank Singapore
• Functional (job responsibilities)

• Responsible in daily processing and disbursement / account creation / loan facility implementation / Month End Reporting.
• Ensure timely disbursement, financing terms and conditions / documentation are fully complied within guidelines and highlight cases with deviations.
• Provide high standard of customer service quality and fast turnaround time to achieve customer satisfaction.
• Pre-drawn down check and to ensure documents submitted by applicants/ dealers/ distributors are in order.
• Ensure close monitoring and follow up on outstanding documents are received and Hire Purchase legal docs are send out to customers within the time frame.
• Work closely with business units / dealers / distributors to develop SLA for various products & services,
• Ensure Bank interest is lodged before disbursement and all legal docs are promptly safe keep.
• Ensure accuracy on disbursement and commission paid out.
• Appoint to assist checker to ensure all pre-drawn down checks are promptly conduct by staff.
• Printing of legal documents/ Sorting and monitoring movement credit files/legal docs requested by other units.
• Archiving legal docs / credit file to warehouse for safekeeping.
• Preparing letter of undertaking, Letter of offer and Board Resolution (if any).
• Provide guidance and training to new disbursement Officers.
• To carry out any other duties as directed by the Company Management.
• Perform UAT testing and data clearing if require.

Education/Qualification

• At least Diploma

Experience

• Prior experience on documentation and disbursement for Auto and retail loans.
• Possess to 3 to 4 years of relevant experience in a Financial Institution or Motor trade industry

Special Skills

• Strong analytical and problem solving skills
• Good verbal and written communication skills
• Proficient with Microsoft Office & Excel applications
• Able to multi task and drive to outcomes with tight timelines
• Independent and hardworking

About HL Bank Singapore

HL Bank Singapore is the Singapore branch of Hong Leong Bank, a premier regional financial services leader headquartered in Malaysia with a rich heritage of over 120 years. Listed on Bursa Malaysia and a key member of the extensive Hong Leong Group, we operate a robust network of approximately 250 branches across Malaysia, with a strategic regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

As a Full Bank in Singapore, we serve as a vital hub for the Group’s regional ambitions. A cornerstone of this strategy is our sophisticated "advisory-first" wealth proposition through HLB Private Bank and HLB Priority . By combining our deep Asian market roots with a landmark strategic alliance with Swiss private bank Lombard Odier, we provide world-class wealth architecture and bespoke solutions for our clients.

Beyond our wealth focus, we deliver excellence through four core business pillars: Business & Corporate Banking, Personal Financial Services, Private Wealth Management, and Global Markets . This "Integrated Approach" allows our talent to collaborate seamlessly across segments, ensuring we effectively meet the multifaceted needs of high-net-worth individuals, business founders, and corporate enterprises alike.

At HL Bank Singapore, our people are central to our success, and as a recognized Human Capital Partner (HCP) by TAFEP, we are committed to progressive workplace practices and your professional development. We seek digitally inclined, customer-centric performers who thrive in a technology-focused environment, where we empower our teams with AI-enhanced tools and next-generation platforms to lead the industry. As part of a large, diversified conglomerate, we offer unrivaled opportunities to explore new grounds and build a challenging career path within a rapidly expanding regional landscape. Join us to be part of a proven value-creation story and shape the future of your own story at HL Bank Singapore.