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SM
Rental Supervisor - Winter 26.27
Snowshoe Mountain, Inc. · Snowshoe, WV, United States
About The Role
Seasonal Work, Play, Get Paid, and Enjoy the Perks!
- Housing: Affordable on-mountain employee housing available for rent .
- Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209
- Pay: $15.75 per hour
- Start Date: The end of November and beginning of December with positions available throughout the season.
- Seasonal: Seasonal work involves temporary employment tied to specific times of the year.
- Schedule: May require working early mornings, evenings, weekends, and holidays
Employee Perks
- Medical Benefits – Minimal Essentials Coverage available
- Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
- 401k plan available to any employee over the age of 18
- Discounted Friends and Family Lift Ticket Vouchers
- 50% off Snowshoe Quick Service Restaurants and 30% off Snowshoe Full Service Restaurants (excludes alcohol)
- 40% off Retail Merchandise and 45% off Mountain Essentials (excludes hard goods, 2 hard good sales for employees throughout winter)
- Pro Deals from some of the industry’s top brands such as North Face, Darn Tough, and many many more!
Why Work with Us?
- Got a knack for solving problems and a love for winter sports gear? Snowshoe is hiring a Ski Rentals Supervisor to ensure a seamless experience for both staff and guests at our rental shops.
Job Responsibilities
- Enforce Operational Procedures: Perform opening and closing procedures, handle emergencies per policies.
- Maintain Communication: Provide instructions, answer phones, share information.
- Enhance Employee Experience: Promote harmony, resolve conflicts, provide feedback, and share duties.
- Ensure Guest Service: Enforce schedules, manage breaks, streamline workflows.
- Ensure Guest Satisfaction: Offer information, address complaints, monitor staff training.
- Support Management: Execute delegated tasks, suggest projects, assist with disciplinary actions.
- Uphold Standards: Evaluate employee performance, ensure compliance with procedures, improve efficiency.
- Manage Inventory: Track equipment issues and returns, review overdue contracts, update records.
- Maintain Housekeeping: Oversee housekeeping duties, enforce signage and crowd control.
- Promote Safety: Adhere to safety guidelines, ensure clean work areas, and use equipment safely.
- Ensure Liability Compliance: Pass required certifications, monitor ski technicians’ work.
- Contribute to Team Effort: Support overall team objectives and assist with tasks as needed.
Education
- High School Diploma or GED
Preferred Experience
- At least 1 season working in Ski Rentals
- All Information above is subject to change at any time.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
- Snowshoe is an equal opportunity employer.
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