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Rental Supervisor - Winter 26.27

Snowshoe Mountain, Inc. · Snowshoe, WV, United States

Hotels & ResortsManager LevelExternal listingtemporary8 days ago

About The Role

Seasonal Work, Play, Get Paid, and Enjoy the Perks!

  • Housing: Affordable on-mountain employee housing available for rent .
  • Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209
  • Pay: $15.75 per hour
  • Start Date: The end of November and beginning of December with positions available throughout the season.
  • Seasonal: Seasonal work involves temporary employment tied to specific times of the year.
  • Schedule: May require working early mornings, evenings, weekends, and holidays

Employee Perks

  • Medical Benefits – Minimal Essentials Coverage available
  • Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
  • 401k plan available to any employee over the age of 18
  • Discounted Friends and Family Lift Ticket Vouchers
  • 50% off Snowshoe Quick Service Restaurants and 30% off Snowshoe Full Service Restaurants (excludes alcohol)
  • 40% off Retail Merchandise and 45% off Mountain Essentials (excludes hard goods, 2 hard good sales for employees throughout winter)
  • Pro Deals from some of the industry’s top brands such as North Face, Darn Tough, and many many more!

Why Work with Us?

  • Got a knack for solving problems and a love for winter sports gear? Snowshoe is hiring a Ski Rentals Supervisor to ensure a seamless experience for both staff and guests at our rental shops.

Job Responsibilities

  • Enforce Operational Procedures: Perform opening and closing procedures, handle emergencies per policies.
  • Maintain Communication: Provide instructions, answer phones, share information.
  • Enhance Employee Experience: Promote harmony, resolve conflicts, provide feedback, and share duties.
  • Ensure Guest Service: Enforce schedules, manage breaks, streamline workflows.
  • Ensure Guest Satisfaction: Offer information, address complaints, monitor staff training.
  • Support Management: Execute delegated tasks, suggest projects, assist with disciplinary actions.
  • Uphold Standards: Evaluate employee performance, ensure compliance with procedures, improve efficiency.
  • Manage Inventory: Track equipment issues and returns, review overdue contracts, update records.
  • Maintain Housekeeping: Oversee housekeeping duties, enforce signage and crowd control.
  • Promote Safety: Adhere to safety guidelines, ensure clean work areas, and use equipment safely.
  • Ensure Liability Compliance: Pass required certifications, monitor ski technicians’ work.
  • Contribute to Team Effort: Support overall team objectives and assist with tasks as needed.

Education

  • High School Diploma or GED

Preferred Experience

  • At least 1 season working in Ski Rentals
  • All Information above is subject to change at any time.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
  • Snowshoe is an equal opportunity employer.

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