SharePoint / Microsoft 365 Consultant

• We are seeking an experienced SharePoint / Microsoft 365 Consultant to support, maintain, 
• and enhance ICRC’s enterprise collaboration platforms. The successful candidate will 
• administer and provide Level 3 (L3) technical support for both SharePoint On-Premises and 
• Microsoft 365 solutions, ensure service continuity in line with defined SLAs, and contribute to 
• the evolution of digital workplace solutions. The role requires close collaboration within 
• Agile/Scrum teams and with various technical stakeholders and end user.
• Main duties and Responsibilities

• Provide Level 3 technical support for SharePoint On-Premises and Microsoft 365 

solutions.

• Administer and maintain SharePoint On-Premises infrastructure, including patching, 

upgrades, and health monitoring.

• Analyse and troubleshoot complex technical issues related to performance, 

configuration, and availability of SharePoint farm. 

• Support and provide tenant-level administration for Microsoft 365 services, including 

SharePoint Online, Microsoft Teams, Viva Engage, MS planner, MS forms etc. 

• Supports security, compliance, and governance requirements related to SharePoint 

and Microsoft 365 workloads.

• Resolve incidents and service requests in accordance with defined Service Level 

Agreements (SLAs).

• Use PowerShell scripting to automate administrative tasks and support troubleshooting 

activities. 

• Support the SharePoint On-Premises to SharePoint Online migrations, including 

planning, execution, and post-migration support, as needed.

• Collaborate closely with the Product Owner, Product Architect, Scrum Master, and 

Scrum Team to deliver stable and scalable solutions.

• Interact with other IT teams (e.g., infrastructure, security, identity, networking) to resolve 

cross-platform issues. 

• Participate in Agile/Scrum ceremonies, including sprint planning, daily stand-ups, 

sprint reviews, and retrospectives.

• Produce and maintain technical documentations, procedures, and operational 

guidelines to support knowledge sharing.

• Minimum of 7 years of professional experience in supporting SharePoint On-Premises 

and Microsoft 365 solutions. 

• Hands-on experience maintaining SharePoint On-Premises infrastructure, including 

patching and lifecycle management.

• Expertise in administration of SharePoint Online and related Microsoft 365 workloads.
• Experienced with PowerShell scripting for administration and automation.
• Understanding of MS SQL server, active directory and networking concepts. 
• Knowledge of Microsoft Entra ID (Azure AD) concepts, including authentication, 

authorization, Graph API, app registrations, and conditional access.

• Understanding Microsoft 365 security and compliance concepts, including 

permissions, access control, and data governance.

• Familiarity with IT service management processes (incident, problem, change 

management).

• Experience working within Agile/Scrum framework.

Nice to Have

• Hands-on experience with SharePoint On-Premises to SharePoint Online migrations

and familiarity with third-party migration tools such as SPMT and ShareGate.

• Automate business processes and build applications using the Power Platform (Power 

Apps, Power Automate, Power BI) 

• Design, develop, and customize collaborative solutions using SharePoint Online and 

SPFx (TypeScript, React)

• Experience using monitoring, reporting and auditing tools such as Prometheus, 

SPDockit and AdminDroid.

• Relevant Microsoft certifications related to SharePoint and Microsoft 365.

Desired profile

• Proactive, team-oriented, and comfortable working within a remote, global team.
• Ability to work independently with minimal supervision while remaining aligned with 

team objectives.

• Eager to learn and continuously adapt to evolving technologies.
• Clear communication skills and ability to collaborate effectively with technical and 

non-technical stakeholders.

• Strong sense of ownership and accountability for service quality and deliverables.
• Ability to manage multiple priorities effectively in a production support environment.
• Excellent command of English. French is an asset.

Benefits

• Full access to foreign language learning platform
• Personalized access to tech learning platforms
• Tailored workshops and trainings to sustain your growth
• Medical insurance
• Meal tickets
• Monthly budget to allocate on flexible benefit platform
• Access to 7 Card services
• Wellbeing activities and gatherings