About The Role

Platinum Outsourcing is seeking a Software Support Engineer to provide frontline and second-line support for bespoke software and BI solutions. You will work with the Software Engineering Lead and Project Leads across diverse client engagements, triaging issues, reproducing problems, and translating client needs into clear engineering tickets.

The role emphasizes timely incident resolution, documentation, and collaboration in a remote-first environment, with opportunities to work with cloud

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Remote-First Software Support Engineer (BI & Cloud)

About The Role