About The Role

Assist Customers: Handle inquiries related to order status, product availability, and payment information via calls, emails, and chat.
Positive Attitude: Maintain a professional and empathetic demeanor when interacting with customers.
Payment Queries: Address customer questions about payment status, overdue payments, and collections.
Complaint Resolution: Acknowledge and resolve customer complaints promptly.
Product Knowledge: Possess in-depth knowledge of client products to address customer queries effectively.

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Executive