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Inside Sales Representative - JUNIOR
specialized · Prague (Office), Czech Republic
About The Role
Inside Sales Representative - JUNIOR Are you a cycling enthusiast who knows the product range inside out, speaks fluent English, and thrives on helping people and solving problems? We’re looking for a proactive, customer-focused specialist to support our retailers and dealers.
We offer a junior position of Market Service Representative (Inside Sales) in our office located in Jesenice.
Are you interested in being a member of our team? Jump on and let us know.
WHAT YOU NEED TO WIN
- Excellent customer service skills
- Strong communication and interpersonal skills
- Proficiency in MS Office, Excel
- English – fluent
- Czech - fluent
- Driving licence
- Recent graduates are welcome
HOW YOU’LL MAKE A DIFFERENCE
- Be the main contact for retailers and dealers via phone, email, and messaging platforms
- Answer questions about products, availability, pricing, and order status
- Support technical and service related topics and resolve complex or escalated cases
- Manage the full order lifecycle from order entry to delivery and after sales support
- Monitor stock, backorders and deliveries and communicate updates
- Collaborate closely with other departments, e.g. Sales, Logistics, Finance, Market Developers, and Rider Care
- Work with systems like Oracle, Salesforce, B2B/B2C portals, Teams, and Confluence
WAYS TO STAND OUT FROM THE CROWD
- Passion for cycling and the Specialized brand
BENEFITS
- Friendly work environment
- Lease bike
- Cycling gear
- In-house gym
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