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Inside Sales Representative - JUNIOR

specialized · Prague (Office), Czech Republic

Sales - CorporateJunior LevelExternal listingfull-time7 days ago

About The Role

Inside Sales Representative - JUNIOR Are you a cycling enthusiast who knows the product range inside out, speaks fluent English, and thrives on helping people and solving problems? We’re looking for a proactive, customer-focused specialist to support our retailers and dealers.

We offer a junior position of Market Service Representative (Inside Sales) in our office located in Jesenice.

Are you interested in being a member of our team? Jump on and let us know.

WHAT YOU NEED TO WIN

  • Excellent customer service skills
  • Strong communication and interpersonal skills
  • Proficiency in MS Office, Excel
  • English – fluent
  • Czech - fluent
  • Driving licence
  • Recent graduates are welcome

HOW YOU’LL MAKE A DIFFERENCE

  • Be the main contact for retailers and dealers via phone, email, and messaging platforms
  • Answer questions about products, availability, pricing, and order status
  • Support technical and service related topics and resolve complex or escalated cases
  • Manage the full order lifecycle from order entry to delivery and after sales support
  • Monitor stock, backorders and deliveries and communicate updates
  • Collaborate closely with other departments, e.g. Sales, Logistics, Finance, Market Developers, and Rider Care
  • Work with systems like Oracle, Salesforce, B2B/B2C portals, Teams, and Confluence

WAYS TO STAND OUT FROM THE CROWD

  • Passion for cycling and the Specialized brand

BENEFITS

  • Friendly work environment
  • Lease bike
  • Cycling gear
  • In-house gym

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