Administrative Sales Support Specialist

Carotek, a SunSource company, provides process equipment solutions for the industrial, commercial and municipal markets in North Carolina, South Carolina, Tennessee, Georgia and Virginia. Carotek represents over 85 manufacturers as their process equipment distributor, representative, and repair center for pumps, blowers, heat exchangers, valves, instrumentation, IIoT, steam, hydronics and municipal products. www.carotek.com

SUMMARY

Performs a variety of duties to provide outstanding service and support to our customers and Mechanical Products Division Sales staff. Within established procedures performs a variety of administrative support functions to receive, process and complete product orders according to customer specifications by performing the following broad range of duties:

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Stock orders/inventory management- working with the inside team, the warehouse manager/purchasing manager

Working/learning various portals and purchase order generation

Coordinate between shipping/ accounting on receipt errors/pricing

Receive vendor order acknowledgement, update purchase orders /orders in P21 dates/pricing and communicate changes with Inside

Sending a weekly open order report and generating reports for salesmen as requested

·Document control- scanning, filing, organizing

Receptionist duties when necessary- lunch coverage for a week once a month then as needed in front desk receptionist absence/paid time off

Provides administrative support to Outside and Inside Sales staff which may include generating various reports, composing routine correspondence, etc.

Receives and reviews product purchase orders to ensure terms and conditions are correct, prepares and issues order confirmations to all appropriate parties;

Performs order entry functions by accurately inputting product code, serial number, quantity, price, discount and other pertinent information into the computer system

Contacts manufacturer and supplies tracking information when requested

Maintains stocked inventory status and prepares monthly reports

Maintains appropriate supplies for timely and accurate issuance

Organizes and maintains file systems, files correspondence and other records

Follows established Quality Assurance programs

Communicates with co-workers, management, customers and others in a professional and courteous manner

EDUCATION and/or EXPERIENCE

Associate's degree from a two-year college; or three to five years related experience in industrial distribution. Or equivalent combination of education and experience.