Associate, Account Management

• Build and maintain strong relationships with restaurant partners, ensuring mutual growth and success on the platform.
• Serve as the primary point of contact, offering tailored support to help partners meet their business objectives.
• Monitor partner performance and provide actionable insights to drive improvement.
• Proactively address and resolve any issues, working closely with internal teams to ensure seamless operations.
• Pitch and negotiate monthly promotional campaigns to enhance partner visibility and sales.
• Guide partners in utilizing platform advertising tools effectively.
• Identify and propose win-win solutions that align with both partner needs and company goals.
• Support projects and handle ad hoc tasks as assigned.

 

• Proven experience in account management, customer relationship management, or a similar role.
• Strong communication and interpersonal skills with the ability to build and maintain relationships.
• Analytical mindset with the ability to interpret data and provide actionable insights.
• Proactive problem-solving skills and the ability to work effectively under pressure.
• Experience in pitching and negotiating campaigns or promotions is a plus.
• Strong organizational skills with the ability to handle multiple tasks and prioritize effectively.
• Team-oriented, with a willingness to collaborate across departments.