Data Center Inventory & Asset Technician

As a Microsoft Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries as instructed by management. Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DIAT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

• Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations under the guidance of more experienced Data Center colleagues
• Coordinate with suppliers to initiate warranty claims and process failed vendor hardware devices, including information processing, packaging, shipment, and receipt of return for RMA devices following all SLAs
• Develop working knowledge of stock control and inventory management practices and procedures
• Ensure accurate documentation of incoming and outgoing deliveries as well as records
• Become familiar with guidelines set by Microsoft contractual agreements with suppliers and maintain a strong customer focus
• Perform cycle audits and data corrections to ensure all inventory controls are met
• Help to reconcile and report inventory discrepancies
• Ensure detailed physical inventory tracking and staging
• Perform destruction of data bearing devices (DBD) following all SLAs and Microsoft policies under supervision
• Comply with all security and data management policies
• Embody Microsoft culture and values
• College degree AND 6 months experience or an internship in inventory management, retail, warehouse management, or a related field; OR equivalent experience
• Korean Language: Fluent in reading, writing and speaking
• Ability to meet Microsoft, customer and/or government security screening requirements
• Must pass Microsoft Cloud background check upon hire/transfer and every two years thereafter
• 1+ years' experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics
• Experience operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation
• OR equivalent experience
• Career Rotation Programs
• Diversity & Inclusion training and events
• Professional certifications support
• Opportunities for personal and professional development