Business Administrator

We are currently recruiting for a full time Business Administrator to join our team in the Metro Business Park, Cork office .

At FDC, our strength lies in our local presence. We work closely with clients in our communities, building trusted, long-term relationships that make a real difference to businesses, farms, families, and individuals.

The role will involve administration and operational support to a Financial Consultant. The ideal candidate will be a fast learner, enthusiastic, meticulous and proactive. You’ll join a supportive team where learning, growth, and progression are encouraged.

Responsibilities

• Working closely with the Financial Consultant on client file management
• End to end Client file and case management
• Call handling (inbound and outbound)
• Diary, phone and email management
• Processing and overseeing new business applications
• Ability to service queries on new and existing business
• Manage relationships with product providers, underwriters and clients
• Ensuring compliance, accuracy, and timeliness in all documentation and processes
• Preparation of reports, quotes and file reviews
• Effective client data management for all project needs
• Maintain up-to-date and accurate customer records and databases
• Address additional administrative or clerical duties as they arise
• Utilise your knowledge of the local area to enhance customer interactions and support business activities

Key Competencies and Skills required

• Previous experience in administrative or similar role within financial services or regulated

environment

• Demonstrate ability to manage complex tasks with minimal oversight
• Strong interpersonal skills, with ability to handle confidential information
• A proven team player who can also work autonomously, demonstrating initiative
• Proficient in Microsoft 365 suite
• Good attention to detail and high levels of accuracy
• Ability to multi-task
• Excellent organisation skills with the ability to meet deadlines and prioritise workloads

FDC Benefits

• Occupational Pension Scheme
• Aviva Care
• Death in Service benefit
• Generous EAP programme
• Income Protection
• An employee – driven charity fund
• Bike to work scheme
• Employee assistance program
• Company events
• Additional leave

• FDC Financial Services is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce
• FDC Financial Services Ltd is regulated by the Central Bank of Ireland